1st) you must identify the ranking order of your
handsets. Put all your handsets in the main base cradle and it will tell
you which phone is your handset ie: (1) (2) (3) (4). (if you are
reseting a handset, chose a number that is missing to reset your phone
to) Now, with NO handsets in the main base cradle. Hold your phone and
press "menu", then key in the numbers 00. Now, don't do anything with
your handset. Go to the main base cradle. On the bottom, where
it says "locator" press the "select" button until you get the desired
phone rank needed. H1,H2,H3 etc... Then, press and hold the "call" button, under "intercom". (The
charging light should start flashing) Now, go to your handset and press the
"OK" button on the top upper right corner. At this point, your phone should be
working!
If you are still having problems, call Panasonic Customer
Service at 1-800-211-7262 for tech support. PS: your handset may show model KX-560B, but your main cradle base will show the actual phone model listed as KX-TG5633
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