After I changed the cartridge, the job status bar keeps showing 'check ink tank' but there is nothing wrong with the ink tank.
The ink tank could be empty or wrongly installed. Try a new ink tank or re-install the one you have.
1) Turn printer off
2) Remove the ink tank(s)
3) Check if the ink tank contacts in the printer or on the tank are dirty and clean them up if necessary
4) Install the ink tank(s) back into the printer
5) Turn printer on
6) See if the error message is still there
If the above does not help, keep reading:
The same error has been found to be caused by the stainless steel Scraper (piece of metal) just to the left of the printhead cleaning station. This had been caught and bent up, preventing the printhead from travelling its full distance and giving this error message. To fix it, just rebend this scraper piece of metal down until the printhead travels past it without touching it
Please, report back here to see if it worked and to get additional help if needed
reinstall the cartridge once again. A distinct click or sound will tell you that you properly attached it on the printer. Any other trouble with your printer? You can learn basic troubleshooting here.
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If it is wrongly installed, how do I correct it?
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