There is a risk of hardware damage.make sure you dont force the tape into the cassette compartment to avoid damage to the unit or tape.here's what you can do.
1.remove the tape from the compartment.
2.ensure proper type and size of tape is used.
3.ensure no packaging material or foreign material inside the compartment.
4.if attempting to record, make sure cassette tape rec/save switch is set to rec position.
5.reinsert the tape, make sure it's properly inserted.
6.if still won't close or tape ejected again,remove tape.
7.reinsert a diff tape.
8.attempt to close compartment.
9.if issue unresolved, press the tiny reset button while cam is powered on (located in the panel where the lcd screen goes to,just below all the other buttons). you may also do a power reset procedure: remove batt, remove ac adaptor,set power switch to vcr, leave the cam without power for at least a minute, switch power back to off, reinsert ac adaptor/batt and turn cam on, attempt to close tape compartment.
if issue persists, service would be needed. hope this helps.thanks:)
SOURCE: I have a sony DCR-TRV350 and the tape houseing won't close
turn tape around(in backwards) maybe
SOURCE: sony Model DCR-TRV350 Tape stuck in camera.
take out the battery, put it back, turn it on and you take the tape out of the camera. hope this helped you. have a great day.
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