Lexmark X6170 All-In-One InkJet Printer Logo
Posted on Mar 23, 2010
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6170 I HAVE A ERROR MESSAGE STATEING 50C CONSULT USER GUIDE AND I DO NOT HAVE A USER GUIDE

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Davis M

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  • Expert 166 Answers
  • Posted on Mar 23, 2010
Davis  M
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Here's the link to Lexmark's site, and the user guide for your X6170... here's what they provide:

http://www.lexmark.com/publications/pdfs/x6100/eng/ug.pdf

Here's the Summary of 50C - found on PDF page 108, document page 102....


Cartridge Error: 50C
Your print cartridge has a short.
1 Press Power to turn your All-In-One off.
2 Unplug your All-In-One.
3 Plug in your All-In-One.
4 Turn your All-In-One on.
5 Remove and reinstall the cartridges.
Note: If this does not resolve the problem, see “More
troubleshooting options” on page 103 or replace your
cartridges

  • Official Brand Answer 3,344 Answers
  • Posted on Mar 23, 2010
Anonymous
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Hi. The error tells you that your print cartridge has shorted. Here's a link to the Lexmark website to give some instructions on how to remedy the problem. Just click on this link: http://bit.ly/aSWvpk . Good luck!

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0helpful
1answer

Dear Expert, I have a Lexmark X5150 printer but since a week ago has stopped printing. It shows this message "error 50C consult user guide". Unfortunately I do not have a user guide at hand. Could you...

this error is saying that it doesnt rcognize one or both of the inck cartridges being installed turn the machine off wait a couple of minute turn it back on if stll not cleared. pull out the ink cartridges and reinstall them then power the unit on. if problem persists replace cartridges
2helpful
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Cartridge Error 50C consult user guide. I

Error messages; Error: "Cartridge Error 50C"; Cartridge error; Black cartridge missing; Color cartridge missing Solution Cartridge Error 50C
Your print cartridge has shorted.

  1. Power off your All-in-One and unplug it.
  2. Plug in your All-in-One again and turn it on.
  3. Uninstall and then reinstall your cartridges.
  4. If this does not resolve the issue, try the troubleshooting steps for the other cartridge errors below.

Error: Black Cartridge Missing
The black cartridge is not installed. (Install cartridge PN 82)
Error: Color Cartridge Missing
The color cartridge is not installed (Install cartridge PN 83)
Cartridge Error
Complete the following instructions:

  1. Power off your All-in-One.
  2. Use both hands to lift up the scanner unit until the scanner support holds it open.
  3. Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.
  4. Remove the color print cartridge.
  5. Lower the scanner unit until it is completely closed.
  6. If the error message reappears, replace the black print cartridge with a new print cartridge.
    If it does not repeat steps 1-3 and then go to step 7.
  7. Reinstall the color cartridge and remove the black print cartridge.
  8. Lower the scanner unit until it is completely closed.
  9. If the error message occurs again, replace the color cartridge.
  10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
  11. Lower the scanner unit until it is completely closed.
  12. If you receive the error message again, replace both cartridges.
1helpful
1answer

I have a Lexmark X 6170 all in one printer and I get error 50c

1. Power off your All-in-One and unplug it.
2. Plug in your All-in-One again and turn it on.
3. Uninstall and then reinstall your cartridges.
4. If this does not resolve the issue, try the troubleshooting steps for the other cartridge errors below.
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Can't find "cartridge error 50C" in my Dell owner's manual

Cartridge Error 50C
Your print cartridge has shorted.
  1. Power off your All-in-One and unplug it.
  2. Plug in your All-in-One again and turn it on.
  3. Uninstall and then reinstall your cartridges.
  4. If this does not resolve the issue, try the troubleshooting steps for the other cartridge errors below.
Cartridge Error
Complete the following instructions:
  1. Power off your All-in-One.
  2. Use both hands to lift up the scanner unit until the scanner support holds it open.
  3. Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.
  4. Remove the color print cartridge.
  5. Lower the scanner unit until it is completely closed.
  6. If the error message reappears, replace the black print cartridge with a new print cartridge.
    If it does not repeat steps 1-3 and then go to step 7.
  7. Reinstall the color cartridge and remove the black print cartridge.
  8. Lower the scanner unit until it is completely closed.
  9. If the error message occurs again, replace the color cartridge.
  10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
  11. Lower the scanner unit until it is completely closed.
  12. If you receive the error message again, replace both cartridges.
1helpful
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Error 50c

One of the cartridges is shorting. I removed the colour cartridge and no error came on. I overrode the cartridge missing and the printer works well. All I have to do is replace the colour cartridge or override everytime it is switched on. So simple, so why not in the user guide?
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1answer

Cartridge Error, Error 50C

Hi there Error 50c

Dell gets this lots so have a try.

Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

1) Press Power to turn the printer off.

2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

3) Turn the printer on.
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

4) Remove the color ink cartridge.

5) Lower the printer (scanner unit) until it is completely closed.
If the error message displays again, replace the black cartridge with a new black cartridge.

If the error message does not display, repeat steps 1–3 and then go to step 6.

6) Reinstall the color cartridge and remove the black ink cartridge.

7) Lower the printer (scanner unit) until it is completely closed.

If the error message displays again, replace the color cartridge with a new
color cartridge.
If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
8) Lower the printer (scanner unit) until it is completely closed.

If you get the error message again, while both cartridges are installed, replace both of the cartridges.

Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

You may have to buy a new cartrige.
Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks
0helpful
1answer

It will not print

Try to reinstall the printer driver 
0helpful
1answer

Cartridge error

what make and model???
need more information.
every printer have its unique problem.
18helpful
3answers

My Lexmark is X6100 Series - Cartridge Error 50C consult user guide

Cartridge Error 50C
Your print cartridge has shorted.

1. Power off your All-in-One and unplug it.
2. Plug in your All-in-One again and turn it on.
3. Uninstall and then reinstall your cartridges.
4. If this does not resolve the issue, try the troubleshooting steps for the other cartridge errors below.

Error: Black Cartridge Missing
The black cartridge is not installed. (Install cartridge PN 82)

Error: Color Cartridge Missing
The color cartridge is not installed (Install cartridge PN 83)


Cartridge Error
Complete the following instructions:

1. Power off your All-in-One.
2. Use both hands to lift up the scanner unit until the scanner support holds it open.
3. Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.
4. Remove the color print cartridge.
5. Lower the scanner unit until it is completely closed.
6. If the error message reappears, replace the black print cartridge with a new print cartridge.
If it does not repeat steps 1-3 and then go to step 7.
7. Reinstall the color cartridge and remove the black print cartridge.
8. Lower the scanner unit until it is completely closed.
9. If the error message occurs again, replace the color cartridge.
10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
11. Lower the scanner unit until it is completely closed.
12. If you receive the error message again, replace both cartridges.
0helpful
2answers

Cartridge error error 50C consult user guide

Hello, error 50c is a cartridge issue. Try taking out, cleaning heads, returning and reprint. Cheers lilacgerry xxx
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