Hi, sounds like your defrost clock is stuck in the defrost mode. On most true boxes they have a paragon defrost clock with adjustable pins you can set the amount of cycles and duration of the defrost cycle. Find the clock and give it a turn in the direction of the arrow or cw. It will come out of defrost and start to freeze again. If it continues, you may need a new clock. Let me know what you find. Keep me posted. True boxes are top of the line
Sincerely,
Shastalaker7
Hi, I have done some checking on this box which is set up a little different then the larger boxes by true. The defrost clock is located behind the lower front grill. Remove the 4 screws to remove the louvered grill and the defrost timer is located in the lower right corner inside a electrical box. It is a grasslin timer not a paragon but works the same. It is set to defrost 3 times a day at 30 minute intervals. This is the location for single door units, double door units it is in the middle of the cabinet, behind the louvered grill.Timer is mounted to the left of the centered ballast box (Inside of gray timer box. Check the timer and time it with your watch to see if it if moving. If not, the clock is stuck in defrost and should be replaced. Try and advancing it forward to see if you can bring it out of defrost. Please keep me posted on this. If you still need help I can get you a link for a manual on this box.
Sincerely,
Shastalaker7
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