Jenn-Air JJW8230D Electric Double Oven Logo
Posted on Mar 23, 2010
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Upper oven elements don't heat

Successfully used self clean on upper double wall oven. Now top oven elements won't bake broil or heat. Clock timer, indicators all work, but no heat. Bottom oven works fine. What is likely wrong?

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  • Expert 189 Answers
  • Posted on Mar 23, 2010
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Joined: Jan 28, 2010
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Hello- 'Successfully' sounds like you were forewarned....  During the 'self-clean' cycle a circuit or connection to the upper elements burned out while attempting to turn stuff inside the oven to ash. Since this is a wall oven my recommendation is for service from a good tech in your area. You may have lucked out with a fried connector, but many times control board is damaged beyond repair and must be replaced. Only on-site diagnostics will confirm, and this is a very heavy unit for most owners to safely service.  - Remember- Don't use 'self clean'!! Scrape and clean with soapy water and cloth. Turn on oven to 450deg. for 30 min. Much safer. Less costly.       Please acknowledge this post if the info is helpful- Have more if needed.  Thanks-  Ed 

  • Anonymous May 04, 2013

    Thanks for the info

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My top oven won't reach temperature. Convection and broil work, bake doesn't. Over a year ago I did a self clean...hasn't worked since. I really need it to work especially with Thanksgiving next week.

It does sound like the element may be bad. The control will cycle the bake and broil elements to even the heat in the oven. if the element is out the oven won't heat well.
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Good Morning James,

I understand you used the self-clean option on your Frigidaire oven, model# FPET2785KF, and now the top oven will not heat. I suggest resetting your appliance, by shutting the power off at your home's circuit breaker, for 3-5 minutes. Once power is restored, the first thing you will need to do is set the clock. You will do this by pressing the "set clock" button, entering in the time, then pressing the "start" button. Set the upper oven for any cycle at any temperature. I ask that you please follow up with a comment on the post, at your convenience, to advise if further troubleshooting is needed or if your wall-oven status has changed successfully. Hope this is helpful.

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Hello kimberlymaso - If you are referring to the bake element, but the broil element works then you would need to just replace the bake element. If both your bake and broil element does not work, then there might be a problem with the wiring communication. However, if the oven does not bake and/or broil but the cook top works; contact a professional to diagnose the EOC (electronic oven control).

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First put the oven timer on manual position, then turn on to see if there is heat.
If no heat yet, open covers and check the fuse inside of the oven.
you may be able to access it from the front or you may have to remove it from the wall cabinet.
The only other problem would be the on/off switch.
You may also want to try turning on the top element(in broil mode).
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Use of the bottom element for baking is much greater than broil, and can burn out faster.
Let me know if this helps.
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Broil & Fan- Radiation and Ventilation- The radiated heat from the infra-red broiling element is distributed throughout the oven via the fan.
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