KODAK EASYSHARE Software is only compatible with KODAK EASYSHARE C-, CD-, CW-, CX-, DX-, LS-, M-, P-, V-, and Z-Series Digital Cameras; and DC4800 Digital Cameras. If you have one of these camera models, go to Step-by-Step Solutions and Repair tool to help resolve this problem.
If you have one of the other digital cameras, you cannot use KODAK EASYSHARE Software to transfer pictures to your computer. Use the software that came with your digital camera to transfer the pictures to the computer. When your pictures are on the computer, you can use EASYSHARE Software to edit, share, and print your pictures.
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