There are two types of updates for Garmin GPS units; firmware and maps. "Firmware" updates are always free and can performed by downloading the webupdater program from:
http://www8.garmin.com/products/webupdater/howtoinstall.jsp
The site above provides a Webupdater download link and complete, easy to follow instructions. Connect the GPS to your computer & run the Webupdater program from time to time to make sure you have the latest firmware running in you GPS at all times.
Map updates however, usually require a fee be paid to access. If you purchase a GPS within a certain period of time from when a new map set is released, you'll often be allowed a "one time" free update. After that, you'll have to purchase map sets one at a time (at intervals of your choosing) or, purchase a "lifetime" map set subscription. Maps are updated up to 4 times a year, and a subscription allows downloading up to 4 map sets a year. The subscription is slightly more costly than a one time purchase, and for most people, is a much more cost effective method.
Contact Garmin Support first to find out more about map set availability and compatible maps for your GPS, below:
North America - Consumer Products
(for all Garmin products except Apollo aircraft) Monday - Thursday: 8 AM - 6 PM, Friday 8 AM - 5 PM Central Time (closed holidays)
US: 913-397-8200
US Toll Free: 1-800-800-1020
Canada: 1-866-429-9296
E-mail Product Support
Europe - Consumer Products
(for all Garmin products except Apollo Databases)
Austria
For all Garmin products except Aviation. Monday – Thursday: 9:00 AM – 17:00 PM (GMT/UTC +2)
Phone: 43 (0) 3133 3181 0
Website
Belgium
For all Garmin products except Aviation. Friday: 9:00 AM – 15:00 PM (GMT/UTC +2)
Phone: 00 32 2672 5254
Website
Denmark
For all Garmin products except Aviation. Monday – Friday: 9:00 AM – 17:00 PM Central European Time (GMT/UTC +1)
Phone: 00 45 4810 5050
Website
Finland
For all Garmin products except Aviation. Monday – Friday: 8:30 AM – 16:00 PM (GMT/UTC +3)
Phone: 00 358 19 311 001
Website
France
For all Garmin products except Aviation. Monday – Thursday: 9:00 AM – 18:00 PM Central European Time (GMT/UTC +1)
Friday: 9:00 AM – 17:00 PM Central European Time (GMT/UTC +1)
Phone: 00 33 1 5517 81 89
Website
Germany
For all Garmin products except Aviation. Monday – Friday: 8:30 AM – 17:00 PM Central European Time (UTC/GMT +1)
Phone: 00 49 898 58364 880
Website
Italy
For all Garmin products except Aviation. Monday – Friday: 9:00 AM – 13:00 PM / 14:00 PM – 15:30 PM (GMT/UTC +1)
Phone: 00 39 02 3669 9699
Website
Portugal
For all Garmin products except Aviation. Monday – Friday: 09:00 AM – 12:30 PM / 14:00 PM – 18:00 PM (GMT/UTC or GMT/UTC +1 depending on city)
Phone: 00 35 1214 447 460
Website
Spain
For all Garmin products except Aviation. Monday – Friday: 9:00 AM – 13:30 p.m / 14:30 PM - 18:00 PM Central European Time (GMT/UTC +1)
Phone: 00 34 934 972 373
Website
Sweden
For all Garmin products except Aviation. Monday – Friday: 9:00 AM – 17:00 PM (GMT/UTC +2)
Phone: 00 46 7744 52020
Website
United Kingdom
For all of United Kingdom users and customers in unlisted countries in Europe, Africa and Middle East Monday – Friday: 8:30 AM – 17:30 PM Western European Time (GMT/UTC)
Phone: 00 44 808 238 0000
WebsiteI hope this helps!
The first response did not fix the problem.
I am using Windows Vista
I don't know if the problem is that the European map is not on the DVD that comes with the GPS device, or if it's that the software is not able to load the map from the DVD to the GPS device. (It's a Navman MY-50T )
To provide a solution to this problem will need an expert to have specific expertise in Navman products, especially its software.
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