My 6310 HP dial the number and the phone line has a dial tone but fax does not connect?

Direct Line:
1.Check telephone line.2.Make sure telephone line is connected in line in port not in extension.3.connect extension telephone phone to the device & check for the dial tone.
Dial the number and observe weather extension phone is ringing?
A. *If extension phone is ringing check display is there any message like "ringing".. wait till fax tone comes,if not check "basic fax settings"... if setting are OK .. Replace formatter
B. *Extension phone is ringing no message displayed on device replace "LIU" card..
If extension telephone is not ringing check telephone line..
No out going faxess:
*Check line is connected though EPABX , if connected Check..prefix setting..
*Check out going..
Best of luck...

Hello sir; would you take one phone hook up with this phone jack,if there have dial tone,that's means fax modern defective, if no dial tone that's means this phone jack is not active.

I would check and verify you have dial tone on the phone line and its plugged in correctly, possibly replace the phone wire from wall to fax if necessary.

To be sure your phone is plugged in properly try picking up a different phone in your home with the fax also plugged into a phone line. The fax display should indicate "Phone off hook".
If the problem still persits, turn off the power to the printer/fax then turn it back on. This reboots the software and usually fixes the problem.

hi
fax does not work on digital line it only works on analog line........if u want our technician expert then contact us athttp://tinyurl.com/ldnuy2

did you have fax service on the line?

1-are you sure it is in the correct jack? there are two in the back of the printer
2-when you did the install it should have done a fax line check

• If you are using speed dial to dial the fax number, the HP Officejet
might be dialing too fast or too soon. To solve this problem, try one
of the following:
– Try manually dialing the fax number from the HP Officejet front
panel, or from an attached phone. For information, see send a
fax using monitor dialing on page 43 or send a fax manually
from a telephone on page 43.
– Re-create the speed dial setting and insert some pauses. For
information, see create individual speed-dial entries on
page 56.
• If your telephone line has a PBX system, make sure you are dialing
the number for an outside line before dialing the fax number.
• The receiving fax machine might be having problems. To check this,
try calling the fax number from a telephone and listen for fax tones.
If you cannot hear fax tones, the receiving fax might not be turned
on or connected, or a voice mail service could be interfering with
the recipient’s phone line.
http://h10032.www1.hp.com/ctg/Manual/c00095626.pdf

Are you pressing the speaker/hook/manual dial switch (not sure of its label)?

 

Make sure phone line from wall is connected to fax's line socket not the ext. one

 

Is it in Fax mode? Can you copy OK?