See if there is a lever on the front of the plate where the hoop slips in. This should be up to open and once the hoop is in place, down to lock.
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Your top thread could be broken or about to break; your bobbin thread could be broken, about to break or empty/about to become empty and is loose around the bobbin; you could have a birds' nest (a mass of thread just under the fabric/presser foot and/or within the feed dog and bobbin) forming and causing a jam; or it could be your Futura having a little bit of a hissy fit. Obviously, if you've checked for broken thread you need to move on. Check for a birds' nest by removing the fabric and clip your threads. If you find one, clear it, rethread your bobbin and begin sewing again. If there's no birds' nest, then place the fabric back in and try sewing/embroidering again. If the machine acts up again, I recommend removing the fabric/hoop, rethreading your top and bobbin threads, replacing fabric/hoop and resuming where you left off. If the machine still gives you trouble, try hitting the start button for a couple of times and seeing if the problem doesn't simply resolve itself. When you're embroidering areas that have a few small, short stitches only, the machine seems to act up a little and then behaves fine once you bypass the area. Be sure to take all of the other steps first, though, because a birds' nest will RUIN a beautiful seam or embroidery.
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