HP Solution Center for my new 8500 A909g will not recognize or operate my 2175. I can scan a photo with photo manager, but cannot scan a document. Have tried a reinstall of the printer. Won't take it. How can I get the 2175 to scan a doucument? Please reply via email to [email protected] I have to be away from the computer for a while. Thanks.

SOURCE: Wireless HP 6180 PhotoSmart All in ONe will not scan document to my computer

hi..!

- pls click this link below it might help you to troubleshoot the problem

- http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01391654&cc=us&lc=en&dlc=en&product=1153494 - for VISTA OS

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01388134&cc=us&lc=en&dlc=en&product=1153494 - for XP OS

SOURCE: HP C7180 photosmart Scan problem

first: the C7180 will only work in ONE mode: wireless or wired. End of story there.
second: I spent almost 4 hours, yesterday, fixing this problem - "would not scan to computer because printer did not recognize computer for scanning yet would print & copy ok". I did solve the problem! Here is what I did: 1) removed all software related to C7180 ( make sure it is all gone ). 2) turned off all firewalls & security measures to ensure a clean, uninterrupted reinstall ( be sure internet connection is off for this to be safe ). 3) reloaded software ( hopefully you have the cd for this ). 4) followed all prompts for reload of software & then rebooted computer & tested copy mode, fax and finally scan. 5) went to HP site & made sure I had all updates & everything was ok with drivers. It was. I now have a clean install & all works as it should. The whole process ( after I figured out that it was a software problem ) took about 1 hour. Don't forget to reset your computer security! Be sure your firewall knows all HP software is good & firewall will let it thru.
This should do it.

SOURCE: i NEED TO LEARN HOW TO SCAN

hi if u have installed ur printer u will have SOLUTION CENTRE,,,,find it and go from there
cheers

Herbert Metz

• 102 Answers
• Posted on Mar 23, 2009

SOURCE: Can an HP Photosmart C4180 Printer scan a document to a computer?

You should have recieved software with the printer to do this, Look in the Hewlett-packard folder in the programs menu. It might be listed as HP Director. From there you should choose scan to as the option, one of the choices should be "to Fax".

SOURCE: HP C4480 all-in-one scanning errors

Frankly Vista is a dog, and I'm not surprised at your difficulty. Have you tried installing the printer from Vista itself, rather than using the Printer CD? This can work if the printer CD is for XP (as many are).