We have a Dell A940 Printer. When printing a

Go into your print dialogue box, then mailings and labels, then Create, envelopes, . From there, select options and printing options. From this dialogue box you can select how the address is printed.

what kind of media you are using for envelope

Has anyone contacted you yet about this? I am having this problem except I do get a manual feed prompt and (dude) it's a Dell.

reinstall the printer driver and check..............

Hello,

In Word you create the envelop, specifying the dimensions and the way you will load it (face up or face down). Then you remove the sheets of paper and place a stack of envelops, and adjust the feeder so that the envelops won't drift while they are being fed.

Hope it helps

Check to see if you are feeding the envelopes and 4x6 cards/photo paper correctly.

Both envelopes and 4x6 cards must be loaded and centered on the paper exit tray (not inside the paper input tray).

Printing envelopes:

• Up to 15 envelopes can be loaded at a time.
• The print side of the envelope faces down.
• The envelopesare centered on the paper exit tray.
• You print the envelopes with Landscape orientation.

Printing cards:

• Up to 35 greeting cards, index cards, postcards, or photo cardscan be loaded at a time.
  
• The print side of the cards faces down.
• The cards are centered on the paper exit tray.
• You select Automatic, Normal, or Photo print quality.

For images on how to correctly load the paper, download your printer user's guide:
http://support.dell.com/support/edocs/systems/prn946/en/index.htm

replace the black ink and try again

I don't know how to download and install Dell-All-In-One software. Please help.

Do check the option and make sure that you have not inadvertently set it to black only- This could be computer wise or on the A940 panel. If you are sure all is well here Remove the scanner software and reinstall. Email Dell to See what they have to say

I got the printer to print envelopes again. I completely uninstalled the printer, then reinstalled it by simply pluging the USB connection in. After I had first uninstalled it after the envelope problem started I had been using the 720 printer CD to reinstall it, and it still wouldn't print envelopes. I looked for and found the printer installition instructions and saw that I didn't need the CD to install it. (It was causing a software conflict). The Dell 720 Printer came with my Dell Dimension E310 PC new and the printer software was already on the hard drive. All I had to do was plug in the USB cable, and the printer was up and running like new again. Don't forget, if you don't want Dell to monitor your printer use, DO NOT check the box to allow that when it comes up during installation, other wise you'll get that icon showing up. Hope this helps. Chuck