Check in tub, plastic ring at top, not the bright white top one but the off-white one underneath. gap between rings should be even all way around. push down on it, if it seems to click into place then it has come unhooked, rubbed against the upper ring, worn a hole in itself and filled with water. Do you get little granules of plastic in the clothes? Machine will not balance like that even empty. Replace the ring (pain in the...)
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