Hi - hearing a fan whirling sound when either of the upper doors are closed. Freezer is still freezing but warm up top. Pressing the close button instead of closing the door produces the same fan sound.

I suspect a bad fan motor, door switch, or not defrosting.The suction when door closes is caused by the low temperature created when working properly.

I had this problem. The Evaporator fan in the freezer was working but no air would be circulated from the freezer into the refridgerator. To test this you open the door of the freezer, and depress the door button(s) of the upper refridgerator doors so that the light extinqueshes in the refridgerator. This will engage the evaporator fan in the freezer. You can check to see if air is venting from the freezer into the refridgerator by feeling the holes at the top most part of the multi-air flow channel in the refridgerator. If air is comming out when the freezer door is open, close the freezer door and feel if air has stopped. If you have kept the upper door buttons pushed in on the refridgerator and now have the freezer door closed, you should still hear the fan running, but may have not air flow with the freezer door closed. The cause of this is the air return channel from the refridgerator to the freezer is either frozen or clogged. My return-air channel was not frozen but clogged by a residue from something that spilled inside of the bottom of the refridgerator. The return-air channel has two vents in the rear-bottom of the refridgerator that exit into the freezer behind the evaporator (cooling coils). You can't see it even if the back interior panel is removed from the freezer compartment.

The bottom line here is that if air is prevented from moving from the refridgerator, back down to the freezer, then your refridgerator will not cool, but your freezer will work just fine. You will not need to replace the fan, unless the fan is not functioning. You may need to check the dampener, to ensure that your multi-air flow channel is open - (allowing air to come into the refridgerator). The multi-air flow channel is easy to remove once all of the shelves are removed from your refridgerator. Only 2 screws holding it in (securing the center rack top and bottom). The top screw is located behind a small plastic cover that can be removed.

That's what worked for me.

Behind the back wall of the freezer about halfway down, probably behind the light bulb (if there is one there) there is a fan. My guess is that the fan isn't working, or is slow. To test, open the freezer door, then hold the door switch closed and listen for the fan.

This fan should be blowing air up the back of the freezer, and send some of the cold air through a vent at the top of the freezer into the fridge. The air then descends through the fridge and reenters the freezer through a vent at the bottom. If the fan is broken, or if the upper vent is somehow blocked or broken, the cold air will enter (rather than exit) the fridge side at the bottom vent. Because cold air tends to descend and warm air rises, the cold air will freeze the stuff at the bottom of the fridge, and the thermostat (at the top of the fridge) will say it is warm.

hi
i happen to have this exact model
i would listen for the fan in the back of the freezer
it sounds like your not getting the proper airflow accross the unit
check to make sure you can both hear the fan working in the back
and with the freezer door closed you can feel air from the freezer in the refer unit

Is this a self defrost model? Frost inside the freezer could be an air leak around the door gasket. Remove the back panel in the freezer and completely defrost the coils. Is the fan running in the freezer. That will make the frig not be cool. With the door closed peek in the gasket to make sure the light is shutting off, this will warm a frig also.
Eric

sounds like compressor might not be running. pull unit out and remove bottom panel to access compressor area. beware of electrical wiring!!!! touch compressor to see if it warm. make sure fan motor by compressor is running.

that because the internal fan is hiting the ice or has bad bushings you can hear the noise just with the door close because when you open the door there is a switch the one turns off the internal fan so when you close the door it turn on the fan again if you wants to hear that with the door open just open the door and push the botton swich with your fingers and you'll hear the noise

Service:
http://mrappliance2.reachlocal.net/land/
http://www.sears.com/sr/service_order/so_productinfo.jsp
DIY repear and diagnosic help:
http://www.acmehowto.com/howto/appliance/freezer/freezer.php
http://www.repairclinic.com/0047_3.asp
http://www.fridgedoctor.com/

Listen for a fan running when you open the freezer door. May have to hold the light switch closed for it to come on. If you don't hear it then the fan is most likely bad. The evavorator fan motor is the most common repair on the trio's

There are 2 possible problems. One is the defrost cycle is not working properly this is usually indicated by a large amount of frost on the back freezer panel. If so, the circuit will have to be repaired and the evaperator thawed to remove the ice build up. The other is the fresh food damper is not working properly this is behind the "lump" in the back of the fridge compartment above the top shelf, remove the louver panel to see if it is open or closed. closed will be warm open should be cold. The water dispenser reservoir is probably frozen due to poor air circulation.