Hello- my router will not let me get the internet. Allof the lan lights are on and nothing is pluged into it. The internet light is not on. My modem is working.

Try a new working LAN cable between your internet modem and the router. Is your internet modem connected and working? You should be able to directly connect using a LAN cable to check the modem connection. Reboot your modem and router.

try to connect directly to ISP modem (without router)

This might actually has nothing to do with the router itself, you may need to call your ISP (Internet Service Provider) and let them know you have a new router. They may have to configure it themselves because some modems are not plug-and-play (which means when you get a new router, the modem doesn't automatically recognize the new router.) So, your best bet right now is to call your ISP and they will walk you through it. I faced a similar issue and finally got through by simply calling my ISP, calling the router's manufacturer may do nothing, at least it didn't for me.
Try this: Unplug all internet cords, unplug all power cords. Wait about 30 seconds to 2 minutes. Connect your router to the modem with one internet line, into to the appropriate ports. Next, plug your modem into the power source, and let it run for approximately 4 minutes (or until all of the lights are on and it is ONLINE.) It varies per modem on when it is 100% online. Next, plug your router into the power source, and wait until it loads 100%. Then try plugging into one of your computers, not all, one, and preferably using Windows Operating systems because they detect internet more easily than Mac.
If all else fails, one more troubleshooting to do, and that is to plug your computer DIRECTLY from the modem to the computer via internet cord, bypassing the router. If you get internet from the modem, then it is supposed to work, the router could be the issue. If you are NOT getting the internet, then the modem is the issue.
Lastly, I really think calling your ISP would solve the issue all together. GOOD LUCK!

It probably is your router that is the problem.
Disconnect its AC power, and reconnect it, to "reset" the router.

Also, try connecting your Blu-Ray player directly to your cable-modem (or DSL-modem), bypassing your router. Turn the modem off, and then turn on, and then turn your Blu-Ray player on, and it should be able to connect to the Internet (and NetFlix).

Try a different router.

The cable modem should be connected to the WAN port of the router. Then the computers should be connected to any ports from 1-4 at the back of the router.

Once they are connected properly. Reset the router. Just hold the reset button for 10 seconds. Then turn off the modem, router and all computers.

Then you need to turn on the modem first, wait for the lights to become solid green, then turn on the router. Once the WAN light on the router is on, turn on the computers and check if there is internet connection.

If still no internet connection, contact your ISP. They might need to clone the mac address of router to their end.

Hope this helps! Good luck!

I assume you are following my instructions.
Did you connect the LAN cable from the DSL or cable modem to the WAN or Internet port on the wireless router?
To test if the modem is working properly, connect the LAN cable from the modem to the LAN network card on a computer and see if you can access the Internet.
If if doesn't connect to the Internet, contact your ISP and they can check the connection to your modem to determine if it is working properly.

hi, there are two ways to assit you on this issue.Either you can call belkin customer care which is a TOLL FREE no. on the product box and get assisted or else proceed with the following basic steps.
1. the product that you have is an obsolette.
2.Before troubleshooting the belkin product. Please connect your computer directly with the modem (without router)on the ethernet(lan) port and check for the solid lights on the modem after turning it on, after that check for internet connectivity, if you can go online, its fine else you need to contact your modem vendor and get fixed.
3. if u can go online, then connect your router isolated port to the modem amd your computer back to the router's lan port(port 1) and check for the solid internet,power,modem,lan lights on the router.
4. if all are solid lights , check you can go online else you can hold the reset button at the rear side of your router for 2 mins if you have a cable modem and then check for connectivity.
5. If you have a dsl connection , then better contact customer care, they assit you very well.

Try to update the firmware of your modem.

1. USB modem is connecting a PC USB port with a DSL phone line: CANNOT be connected to a ROUTER LAN (ethernet NOT USB port).
2. Wireless ROUTER is NOT a modem and it CANNOT connect the Internet (or WAN) LAN port to any "phone line"
3. Connect the Router Internet (WAN) port to Modem (you need a LAN MODEM = a modem with a LAN/ETHERNET port)
4. Be sure your internet is running before strting ROUTER configuration with Router Company CD
   

hello!


you may try this and see if this help solve your problem

Step 1: Shutdown the computer.
Step 2: reset the router while power on then Unplug the router’s power cable.
Step 3: Unplug the Broadband modem’s power cable and wait for 30 seconds.
Step 4: Plug in the Broadband modem’s power cable and wait for its lights to appear
stable.
Step 5: Plug in the router's power cable once the modem’s lights appear stable.
Step 6: Power on the computer on and test the Internet connection.

if this still didnot work, maybe you need to upgrade the firmware of your router