Can not print color on hp officejet 7110

Step one: Perform a partial reset

1. Disconnect the power cord from the product.
2. Press and hold # and 3 while reconnecting the power cord to the product, and then release both buttons.
3. Try making a color copy by pressing the Start Copy Color button on the product control panel.
   

Step two: Perform a semi-full reset CAUTION: Performing a semi-full reset deletes any saved phone numbers on the product.

1. Disconnect the power cord from the product.
2. Press and hold # and 6 while reconnecting the power cord to the product, and then release both buttons.
3. Try making a color copy by pressing the Start Copy Color button on the product control panel.

I'm not sure you specified the correct printer. The 7110 printhead is not pentagonal. Is your printer the 7110 all-in-one?

When the HP Office jet series all-in-one front panel screen displays Memory Full, the HP Office jet all-in-one is not able to send, receive or forward faxes. Copying will also not work. WORKAROUND: Though the memory buffer should clear itself automatically after proceeding with the next task, like receiving a fax or starting a copy job, these suggestions below may help you clearing the memory buffer by:

• Add paper to the HP Officejet series paper tray
• Clear a possible print jam and proceed printing the fax.
• Reduce the copying or faxing resolution via the front panel's menu.
• Use the HP Manager to send a (group) fax or making a copy. More memory is available this way, as the HP Manager utilizes the PC memory. When sending a group fax, the HP Officejet all-in-one's memory is filled to capacity. To copy in color is only possible from the HP Officejet Manager.
• Press START to clear the message. If this message persists, unplug the power cord, and after at least 15 seconds plug the power cord in.

CAUSE: The HP Officejet series memory may be full due to: Copying on Photo quality or sending a group dial, which will use an extensive part of the internal memory's capacity. No paper in the paper supply tray, while receiving a fax. This may result that the data remains in the buffer. Print jam while receiving a fax or copying. The data is still stored in the buffer. System error displayed on the HP Officejet display window. SUMMARY: The HP Officejet series will not fax or copy without sufficient memory to store the data of the page in the buffer before printing the receiving fax or the copy.

Have you tried performing a head cleaning? Usually running the cleaning process will clear it right up. After cleaning run an alignment to make sure the heads are straight.

You can find the utility in the print driver properties and look for maintanence tab.

Hope this helps
TankMurdock

The early signs of mechanical failure aka carriage stall. You can try resetting the print heads and cartridges and see if it helps.

Scanner failure will not let you to make copies nad scan but you will be able to print from computer and receive fax.

Even then try the steps mentioned bellow:

Remove both the ink cartridges from the All-In-One.
Unplug the power cord from the All-In-One as well as the power outlet.
Now move the carriage (carriage is the one which holds the cartridge) Too and Fro till you feel the carriage is moving smoothly.
Then insert the cartridges close the access door.
Plug the power cord directly to a wall outlet without surg protector (If possible connect it to a different power outlet)
Before connecting the power cord to the All-In-One press and hold the # and no 6 button and then insert the power cord, do not release the keys
until you see a message a reset (if the screen goes blank then release the keys and turn the power on)
Now try printing Printing from computer,
If you are able to print from computer you should be able to receive faxes.
Try printing a test fax.

Press Menu/Setup> Then press the right arrow key to locate Tools> Then Press Ok> Again press the right arrow key to locate Run Fax Test> And press OK

Check to see if it prints a Fax test

Good Luck

Your post "...it prints very faint horizontal lines in color..." is indicative that indeed your color printheads are clogged and would need repetitive deep head cleaning. This is of course would require that you keep on cleaning until such time as the faint color lines have turned to legible print.

Hi again,

This is a placeholder in case there is a need for followup on the Live Session.

Did you check HP's site? Give them a try @ http://h10061.www1.hp.com/ccsearch/search?pname=HP+Officejet+7110+All-in-One&qry=+scanner+can+not+communicate+with+computer&ctry=us&lc=en&dlc=en&mode=lz&tmv=0&method=prodFinder&pid=91473&productBigSeriesOid=91461&spid=91472&opname=HP+Officejet+7110+All-in-One&pname_desc=HP+Officejet+7110+All-in-One&ptype=consumer&stype=pn&contextual_lname=&spname=HP+Officejet+7110+All-in-One&temp_hql=s-001%2Cs-002%2Cs-004%2Cs-003%2Cs-005%2Cs-006%2Cs-017%2Cz-001%2Cc-002%2Cc-001&search=0&submit.x=8&submit.y=7

Check the ink level present in the color cartridge and check whether you have enabled print in grayscale option in HP Director, please disable the option and try to print, if the issue persists replace the color cartridge.