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Anonymous
Anonymous Posted on Mar 11, 2010
Answered

Toggling between greeting 1 and greeting 2

How do you toggle between greetings? Tired of re-recording our message after every holiday.

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  • Anonymous Mar 11, 2010

    We use Feature 983 VM Admin Programming.

  • Anonymous Mar 11, 2010

    I want to know how to switch from our recorded company directory message to the second recorded message (closed for the holiday).

  • Anonymous Mar 12, 2010

    It's not for my mail box. It is for the company directory message. How do you switch from the first company directory message (the one we use for normal business hours) to the second company directory message to be used for holiday hours??????



    Can you call me? Tina, 770-534-0506

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Anonymous

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  • Master 3,278 Answers
  • Posted on Mar 12, 2010
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Hello, Tina.

To switch to Alternate Greeting:

Have your voicemail box play the Alternate Greeting by pressing the GREET softkey

To switch from Alternate Greeting:

When you return to the office, make sure you go back into your voicemail box and have it play the PRIME greeting.

Hope this helps.

  • Anonymous Mar 12, 2010

    As I understand, the "your" refers to the company mailbox.

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  • Master 1,284 Answers
  • Posted on Mar 11, 2010
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Hi, what do you want to change? What feature is programmed on the button?

"EACH OF THESE CODES ARE PRECEDED WITH THE ""FEATURE" " KEY"

**CONFIG NORSTAR CONFIGURATION PROGRAMMING (INSTALLER)
**SCPLUS NORSTAR SYSTEM COORDINATOR PLUS PROGRAMMING
(CICS AND ICS 2.0+)
**ADMIN NORSTAR ADMINISTRATIVE PROGRAMMING (SYS Coordinator)
**BASIC NORSTAR BASIC PROGRAMMING (CICS & ICS S.0+)
**SET NORSTAR SET PROFILE
**LINE NORSTAR LINE PROFILE
**USER NORSTAR USER PREFERENCES (CICS & ISC 2.0+)
**TIME NORSTAR TIME AND DATE (CICS & ICS 2.0+)
*0 BUTTON INQUIRY
*1 FEATURE KEY EXTERNAL AUTODIAL
*2 FEATURE KEY INTERNAL AUTODIAL
*3 FEATURE KEY PROGRAMMING
*4 PERSONNEL SPEED DIAL
*501 SELECT ENGLISH
*502 SELECT FRENCH
*503 SELECT SPANISH
*6 RING TYPE
*7 DISPLAY CONTRAST ADJUST
*80 RING VOLUME ADJUST
*81 MOVE LINE KEYS
*82 DIAL MODES
*831 AA ON/OFF (CICS)
*832 CCR ON/OFF (CICS)
*833 AA/CCR RECORDING MAINTENANCE (CICS)
*84 AUTO LOG OPTIONS
*85 CALL LOG PASSWORD
*89 PROGRAMMED RELEASE
*9 RUN/STOP
0 SYSTEM SPEED DIAL
1 SEND MESSAGE
#1 SEND MESSAGE CANCEL
2 RING AGAIN
#2 RING AGAIN CANCEL
3 CONFERENCE / TRANSFER
#3 CONFERENCE SPLIT
4 CALL FORWARD
#4 CALL FORWARD CANCEL
5 LAST NUMBER REDIAL
60 PAGE GENERAL
61X PAGE INTERNAL ZONE (1-6)
62 PAGE EXTERNAL
63X PAGE INTERNAL ZONE (1-6) PLUS EXTERNAL
64 LINE POOLS
65 MESSAGE REPLY
#65 MESSAGE REPLY CANCEL
66 VOICE CALL
67 SAVED NUMBER
68 RESTRICTION /COS OVERRIDE
69 PRIORITY CALL
70 CALL TRANSFER (BLIND)
71 LINK (HOOK FLASH)
72 TIMED RELEASE
74 CALL PARK
75 GROUP CALL PICKUP
76 DIRECTED CALL PICKUP
77 CALL DURATION TIMER
78 PAUSE
79 EXCLUSIVE HOLD
800 TRUNK ANSWER
801 CALL QUEUING
802 GROUP LISTENING
803 SHOW TIME
804 WAIT FOR DIAL TONE
805 TEST SETS (2.0)
806 HIDE DISPLAY
808 LONG TONES
810 MAKE BUSY
811 CALL INFORMATION
812 ENTER CALL LOG
813 LOG IT
815 AUTO BUMPING
817 IRAD TRANSFER (CICS ONLY)
819 OUTGOING NAME AND NUMBER BLOCKING (4.1)
#819 CANCEL OUTGOING NAME AND NUMBER BLOCKING
82 CAMP ON
83 PRIVACY CONTROL
84 LINE REDIRECTON
#84 CANCEL LINE REDIRECTION
85 DO NOT DISTURB
#85 CANCEL DO NOT DISTURB
86 BACK GROUND MUSIC
#86 CANCEL BACKGROUND MUSIC
87 "SERVICE MODES (DR-3,4,5)"
#87 CANCEL SERVICE MODES
870 SHOW SERVICE MODES (CICS)
871 EXTENDED RINGING (ICS)
#871 CANCEL EXTENDED RINGING
872 ALTERNATIVE RESTRICTIONS
#872 CANCEL ALTERNATIVE RESTRICTIONS
873 ALTERNATIVE ROUTING
#873 CANCEL ALTERNATIVE ROUTING
88 VOICE CALL DENY
#88 CANCEL VOICE CALL DENY

FEATURE 900 CODES ARE USED FOR OPTIONAL EQUIPMENT SUCH AS:
"VOICE MAIL, ACD, DIAL BY NAME, DOOR PHONE, ETC."
THE FOLLOWING ARE SOME COMMON USAGES:
9** "RAD PROGRAMMING (RAD 2, FASTRAD)"
9*0 RAD TRANSFER (ALL BUT CICS IRAD'S)
9*1 CHECK FEATURE CODES FOR VOICE MAIL
9*2 SMDR Admin
9*3 LOGGER TIME STAMP
9*3 VMI Codes(this was on an 8x24, came up on this code rather than F9*9)
9*4 NORSTAR DOOR PHONE PROGRAMMING
9*5 FLASH LOW RANGE CHECK FEATURE CODES
9*7 ACD ADMIN MAINTENANCE SESSION
9*9 VOICE MAIL INTERFACE (VMI) CODES
900 SMDR,enter an account number to be logged with the call
901 ACD LOGIN
901 VMI Admin
902 ACD UNAVAILABLE
903 VOICE MAIL HIGH/LOW RANGE SELECTION (DISABLED AFTER USE)
903 ACD CANCEL WRAP
904 ACD HELP
904 FLASH ACD LOW RANGE LOGIN/OUT
905 ACD CATEGORIZE
905 FLASH LOW RANGE DN IDENTIFIER
906 ACD RECORD CALL
906 FLASH LOW RANGE VM TRANSFER
907 FLASH LOW RANGE VM INTERRUPT
908 STAR TEXT (OBSOLETE)
908 FLASH ACD LOW RANGE BUSY MODE
909 ACD ANN. MAINTENANCE
909 FLASH ACD LOW RANGE QUEUE STATUS
910 FLASH LOW RANGE LEAVE MESSAGE
911 FLASH LOW RANGE OPEN MAILBOX
912 FLASH LOW RANGE OPERATOR CONTROL
913 ACD CALLS QUEUED
913 FLASH LOW RANGE SYSTEM ADMIN LOGIN
915 NORSTAR VOICE MAIL 2ND LEVEL ACCESS (PSWD=ACCESS2)
920 ACD ADMIN SESSION
921 ACD ROUTING SESSION DAY/NIGHT
922 ACD ADMIN STATISTICS SESSION
923 ACD GROUP STATISTICS SESSION
960 DIAL BY NAME (CINTECH NSVM OPTION)
961 DIAL BY NAME ADMIN (PSWD=1234)
980 VM SEND MSG TO ANOTHER MAILBOX
981 VM LOG INT MAILBOX
982 VM OPERATOR STATUS(PSWD=OPERATOR(67372867))
983 VM ADMIN PROGRAMMING (PSWD=1020000)
983 VM SOFTWARE LEVEL(LOGIN THEN OPTION 9)
984 VM TIME AND DATE(STARTALK Pswd=1020000)
984 AUTO FOREWARD TO VMAIL(NSVM4.0)
984 FLASH ACD LOGIN/OUT
985 "VOICE MAIL DN INQUIRY(RESET VM ADMIN PSWD 9,73738767793)"
986 VOICE MAIL TRANSFER
987 VOICE MAIL INTERRUPT
988 VOICE ACTIVATED NAME DIALING (NSVM 4.0)
988 FLASH ACD BUSY MODE
989 RECORD CALL (NSVM 4.0)
989 FLASH ACD QUEUE STATUS

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Related Questions:

0helpful
1answer

How do I record the Main Message people hear when they call my company?
Note: Voicemail may ask for mailbox and password. Please consult your owner's manual for the credentials.

To change Main Greeting messages, here are the following steps:
-Go into the Supervisor Options

- To Access Supervisor Options:

- From main menu, press 6 for Supervisor Menu

-Press 2 for Routing Box Administration

-Enter Box Number that you are changing / recording

(Main Day Greeting is box 800, Main Night greeting is box 801)

-It will repeat the number you entered and prompt you to press 1 if its correct

-Press 3 to Modify

-Press 1 for Greetings

-Press 2 to Record Greeting

-Press 1 to replay current greeting or Press 2 to record greeting

-Press * (star) for current greeting
-Record greeting.

Read full answer
Jul 17, 2014 • Comdial Dx-80 7260-00 Digital Executive...
0helpful
1answer

My phone is a Nortel Networks phone T7316e I want to change my personal greeting but when i press "pers" it asks me for a greeting number. I do not know what the number is. My extension is 21...
Recording Company Greeting 1 Press FEATURE 9 8 3
The display shows
Log: QUIT RETRY REC

2 Enter 1 0 2 0 0 0 0

3 Press OK
The display shows
Admin MBOX AA OTHR

4 Press AA
The display shows
Auto Atdt Admin GRTG TABLE LINES

5 Press GRTG
The display shows
Greeting Admin GRTG AA

6 Press GRTG
The display shows
Greeting: RETRY OK

7 Enter Greeting number "13" (for holiday recordings

8 Press OK
The display shows
Greeting RETRY PLAY REC

9 Press REC

10 At the sound of the tone record the greeting.
Greeting: "Thank you for calling (your company name)..........."

11 Press OK to end your recording.
The display shows Accept Greeting:
RETRY PLAY OK
NOTE: To listen to the greeting press PLAY, to re-record the greeting press RETRY

12 Press OK to Accept the greeting

To program to play
1 From Step 12 press *
2 Press Table
Auto Atdt Admin GRTG TABLE LINES3 At Grtg table: enter 1
4 Grtg table: Retry OK
5 Press OK
6 Press OK again @ AA menu prompt
7 At Morning: 1 press CHNG to whichever new greeting you recorded
CHNG Morning: 1 PLAY NEXT
8 Continue by pushing next through all times
9 Afternoon:2 CHNG PLAY NEXT
10 You should note which times had which greetings to change back after holiday
11 After you change all the times Morning Afternoon Evening Non-business press Release
-------------------------------------------------
This will work for setting a new greeting as well, you can use numbers 1,2,3 etc for the greeting numbers to set them at different times of day in the table.
Read full answer
Feb 24, 2011 • NorStar T7316E Corded Phone
1helpful
1answer

My answering machine message is out dated and needs to be changed how do you do it?
Recording your greeting
message
You can record your own greeting
message (max. 2 minutes). If you do not
record a greeting message, a
prerecorded greeting message is used.
1 {GREETING REC}
2 Within 10 seconds, press
{GREETING REC} again.
3 After the base unit beeps, speak
clearly about 20 cm (8 inches) away
from the MIC.
4 To stop recording, press {STOP}.
Read full answer
Feb 11, 2011 • Panasonic KX-TG6021M Cordless Phone
7helpful
1answer

I have the Uniden 6.0 Dect 1580-3 but there was ...
43
43
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e
m
Recording a Personal Greeting
Your.answering.system.comes.with.a.pre-recorded.outgoing.message.or.greeting.that.plays.when.you.receive.a.
call:.“Hello,.no.one.is.available.to.take.your.call..Please.leave.a.message.after.the.tone.”.You.can.record.your.own.
personal.outgoing.greeting..Your.recorded.greeting.must.be.between.two.seconds.and.thirty.seconds.long.
1).Press. /MUTE..The.system.announces.the.number.of.new.and.old.messages,.then.starts.to.play.the.
messages.unless.it.has.no.messages..
2).Press.5.to.stop.the.announcements.or.message.playback..You.will.hear.intermittent.beeps.indicating.that.the.
system.is.in.the.command.waiting.mode.
3).Press.8.to.start.the.recording..The.system.announces,.“Record.greeting.”.Begin.recording.after.the.
announcement..
4).When.you.finish.recording,.press.8.again.or.press.5..You.will.hear.a.confirmation.tone,.and.your.recorded.
greeting.plays.back.for.you.
Selecting a Greeting
Once.you.have.recorded.a.personal.greeting,.the.phone.automatically.switches.to.your.personal.greeting..You.can.
also.switch.back.and.forth.between.the.pre-recorded.greeting.and.your.own.greeting.at.any.time.
1).Press. /MUTE..The.system.announces.the.number.of.new.and.old.messages,.then.starts.to.play.the.
messages.unless.it.has.no.messages..
2).Press.5.to.stop.the.announcements.or.message.playback..You.will.hear.intermittent.beeps.indicating.that.the.
system.is.in.the.command.waiting.mode.
3).Press.6..The.system.plays.the.current.greeting.
S
e
tt
in
g
U
p
t
h
e

A
n
sw
e
r
in
g
S
y
s
te
m 4).To keep this greeting:. Do.nothing.
To switch to the other greeting:.Press.6.while.the.system.is.playing.the.current.greeting.
5).Each.time.you.press.6,.the.system.switches.between.the.pre-recorded.and.the.personal.greeting..The.last.
greeting.you.hear.is.used.as.the.current.greeting.
Deleting Your Personal Greeting
You.can.delete.your.personal.greeting.from.the.base..You.cannot.delete.the.pre-recorded.greeting.
1).Press. /MUTE..The.system.announces.the.number.of.new.and.old.messages,.then.starts.to.play.the.
messages.unless.it.has.no.messages..
2).Press.5.to.stop.the.announcements.or.message.playback..You.will.hear.intermittent.beeps.indicating.that.the.
system.is.in.the.command.waiting.mode.
3).Press.6..The.system.plays.the.current.greeting..Switch.to.your.personal.greeting.if.necessary..(See.the.previous.
section.to.switch.the.greeting.)
4).While.the.personal.greeting.is.playing,.press.4.
5).The.system.announces.“Greeting.has.been.deleted,”.and.switches.back.to.the.pre-recorded.greeting.
Read full answer
May 21, 2010 • Uniden DECT 6.0 Cordless Phone ID
3helpful
1answer

How to reset voice record on my panasonic KXTG9331T?
Greeting message
 When the unit answers a call, callers are
greeted by a greeting message. You can
record your own greeting message or
use a pre-recorded greeting message.
Recording your greeting
message
 You can record your own greeting
message (2 minutes max.).
1 {GREETING REC}
2 Within 10 seconds, press
{GREETING REC} again.
3 After the base unit beeps, speak
clearly about 20 cm (8 inches) away
from the MIC.
4 Press {?} (STOP) to stop recording.
Using a pre-recorded greeting
message
 If you erase or do not record your own
greeting message, the unit plays a prerecorded
greeting message for callers
and asks them to leave messages. If the
message recording time (page 39) is set
to “Greeting only”, caller messages
are not recorded and the unit plays a
different pre-recorded greeting message
asking callers to call again.
Playing back the greeting
message
 Press {GREETING CHECK}.
Erasing your greeting
message
 If you erase your own greeting message,
the unit plays a pre-recorded greeting
message for callers.
Press {GREETING CHECK}, and then
press {ERASE} while your greeting
message is playing.
Listening to messages
using the base unit
 When new messages have been
recorded, the message indicator on the
base unit flashes.
Press {6}.
L If new messages have been recorded,
the base unit plays back new
messages.
L If there are no new messages, the
base unit plays back all messages.
Operating the answering
system
Key Operation
 {^} or {V} Adjust the speaker
volume
{7} Repeat message
(during playback)*1
{8} Skip message
(during playback)
{?}
(STOP)
Pause message
– To resume playback,
press {6}.
– To stop playback
completely, press
{?} (STOP) again.
{ERASE} Erase currently playing
message
 *1 If pressed within the first 5 seconds of
a message, the previous message is
played.

check if this works and tell me if any issues
Read full answer
Apr 30, 2010 • Panasonic KX-TG1033S Cordless Phone
0helpful
1answer

Need directions on changing answering machine message
To record your own personal greetting just do the following:
1. press and hold greeting.
you will hear a "Record Greeting" and confirmation Tone
2. Record your greeting. The counter will count down from 30 to 1 second so you have a maximum of 30 seconds.
3. When you are finished with saying your greetting, press "greeting" or "play/stop" to stop recording, so your callers don't have to wait forever until they hear the beep so they can leave u a message.

That's it. Pretty Easy. You could also do either of there choices:

1. Hitting greeting also allows you to switch between preset greating or your personnal greeting.
Read full answer
Jan 23, 2010 • Uniden Cordless Phone exai398i
1helpful
1answer

I can't change the outgoing message to the holiday message. I currently have greeting 1, but want to change to greeting 2. How do I do this?
assigning messages is done by
feature 983>1020000>AA>Table>table 1>Greeting Type morning:1, afternoon:1, Evening:1 and Non-business:1.
set the greeting type as morning:2, afternoon:2, Evening:2 and Non-business:2
Don't forget to change it back to "1's" after the holidays.
Read full answer
Dec 23, 2009 • NorStar M7324 Telephone
0helpful
1answer

Understanding greetings and tables so that the outgoing main message can be changed for the holidays do you set the greetings/tables to change based on the time of day?
You can have the messages change using the greeting time tables, or you could record a seperate greeting and manualy change it from the standard greeting to the holiday greeting and back again at your leisure.
Read full answer
Dec 17, 2009 • NorStar M7324 Telephone
0helpful
1answer

How do you set up the message for the answering machine? Lost the instructions that came with the unit. I know the phone has a menu, but not sure if this is where I would program the answering machine.
Greeting message
 When the unit answers a call, callers
are greeted by a greeting message. You
can record your own greeting message
or use a prerecorded greeting
message.
Recording your greeting
message
 You can record your own greeting
message (max. 2 minutes and 30
seconds). If you do not record a
greeting message, a prerecorded
greeting message is used.
1 {MENU}
2 {V}/{^}: “Answering device” i
{OK}
3 {V}/{^}: “Record greeting” i
{OK}
4 After the handset beeps, speak
clearly about 20 cm (8 inches) away
from the microphone.
5 To stop recording, press {OK}.
6 {OFF}
Using a prerecorded greeting
message
 If you erase or do not record your own
greeting message, the unit plays a
prerecorded greeting message for
callers and ask them to leave
messages.
Read full answer
Sep 11, 2009 • Panasonic KX-TG1033S Cordless Phone
0helpful
1answer

Nseed to reset message on answering machine
There are two models - The TRU8885 and the TRU8885-2 -
For the TRU8885 the manual PDF form >>>Click Here<<<
The solution is on page 24 + 57 It starts on Pg 24 as...

Record Greeting allows you to record a personal outgoing message (greeting) which
the answering system automatically plays when you receive a call.

1) Enter the Answring Setup menu, and then the
Record Greeting sub-menu (see "Entering the
Menu" on page 16). To record greeting press
[STA RT] appears.

2) Press the START soft key. You will hear “Record Greeting.“ The message counter
displays 30 and then begins to count down.

3) Position yourself near the base microphone and record your greeting.

4) When you are finished recording, press the STOP soft key. Your greeting will
playback for confirmation.

Selecting Your Greeting (Base only)

Select Greeting allows you to choose between the two outgoing messages, a prerecorded
message or your own greeting.

1) Enter the Answ. Setup menu, and then the
Select Greeting submenu (see "Entering the
Menu” on page 16). P lay back greetin g
appears, and the current outgoing message is
played. LCD is an example if you recorded your greeting.

2) Once you have recorded a personal greeting, press the CHANGE soft key to
choose the greeting. The selected outgoing message is played. Each time you
press the CHANGE soft key, the phone switches the outgoing message between
the prerecorded and the personal outgoing message.

There is more on the PDF - Just ask if you need more

For the TRU8885-2 is essentially the same. The manual PDF form >>>Click Here<<<

If we need to dig further, just ask! :) We are just a mouse click away!
Thanks
Len
Read full answer
Mar 07, 2009 • Uniden TRU8885 Digital Answering Machine
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