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Anonymous Posted on Mar 09, 2010

The detergent packet doesn't dissolve. The dishwasher seems to go through the cycles ... the dishes are wet. However I find the detergent packet in the bottom of the dishwasher.

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  • Expert 189 Answers
  • Posted on Mar 09, 2010
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Joined: Jan 28, 2010
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Hello- Water flow, temperature, and pressure inside determine whether this little packet will dissolve.  Sump blockages or pump /motor weakness both effect amount water spraying inside. Some of these packets don't dissolve in time to enter wash water. Start by using powder or gel again. If it still leaves soap residue, other pump/motor issues exist. Let me know if this info helps- have more if needed. Thanks- ED
 

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0helpful
1answer

My Asko DW20.3 fills up the drip pan with a serious leak that happens when the wash cycle runs. How can I find exactly what is leaking and are parts available to repair this machine?

QUESTION: I just moved into a new apartment. The dishwasher is running normal but when it completes the wash cycle, my dishes are not clean and the detergent tablet is still there. The dishwasher is not dissolving the tablet. Maybe a little bit but about 80% of it is still there. I believe it gets hot water and runs normally. The apartment management said to use dishwasher cleaning tablets and not the powder soap. What can I do to try and get the tablet to dissolve? Any help you can provide would be great!

ANSWER: If your dishwasher hot water temperature is below 110F/115F, then it may not be hot enough to dissolve certain brands of detergent tablets. Be sure the water is HOT before you run the dishwasher. Run the hot water in the sink until it is very hot, then immediately run the dishwasher. Run the dishwasher on the longest, hottest cycle it has.
Also check that the spring opening action of the detergent dispenser door is working properly. If the detergent dispenser is too small a big detergent tablet may not be letting it open correctly. It may be jamming up the door. Try using a liquid or gel dish washing detergent if this is the case. There are many high quality liquid and gel dishwasher detergents on the market today. Liquid Cascade seems to be the best so give that a try. A powdered detergent will work too. Use a rinsing aid also as this will help remove spots even when the tablet may not be dissolving properly.
KEEP THE DISHWASHER DETERGENT DISPENSER CLEAN

If you are in an apartment, then most likely you do not have a high quality dishwasher. Knowing this, the dishwasher needs all the assistance it can get with the hottest water possible. You also need to be sure your dishwasher is clean at the bottom (removable strainer filter) where the pump and bottom washer arm is located. Be sure that it is clean and has hot water and this will be the best method to dissolve tablets. If you must use tablets, you can break them in half in the sink first. Place them in the dispenser and the hot water should make it easier to dissolve since the tablet is not as large.
You also need to be sure there is enough water for the pump to actually pump the water. To check this, start the dishwasher. Once you hear it running, open the dishwasher and be sure there is hot water and enough of it. If there is not much water in the dishwasher it may not be getting much water to the pump. When you open the door while it is running, check the water level at the bottom of the washer. If there is not much water at the bottom, then it may not be getting enough water to clean dishes and dissolve the tablet. Clean the filter at the bottom of the dishwasher to help the pump get the water more efficiently.
DISHWASHER PARTS IDENTIFICATION
If all else fails, you may have an old worn out dishwasher. The pump may be bad. Possibly your water heater is set to low. Your water heater should be set right around 120F. This will ensure that your dishwasher is getting the correct water temperature to effectively clean dishes and dissolve the tablet. If in an apartment, let the management know you are having this issue and they SHOULD resolve it.
Do you know of another way to assist a dishwasher to dissolve a detergent tablet? Please leave a comment below.
0helpful
1answer

Initially the soap dish had residual detergent (cascade packets) but now the detergent door won't open during cycle

probably needs a new spring. you can order a whole new door with spring easier, just search google for appliance parts
1helpful
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I have a new stainless steel Samsung dishwasher. It doesn't seem to be drying properly. Dishes and dishwasher still very wet after cycle is completed.

Hello

Your dishwasher has been designed to use a liquid rinse aid. Pouring a liquid rinse aid into the proper recepticle in your dishwasher when you add dish detergent greatly improves drying performance. You can further improve drying performance by selecting the Sanitize option, in addition to the other options you've selected, and increasing the water temperature.For Best Results, use Jet-Dry Turbo

Spots and film form in your dishwasher's rinse cycle, when detergents are already down the drain. FINISH® JET-DRY® Rinse Agent works in the rinse cycle, lowering the surface tension of water and causing it to sheet. Better rinsing results in less spots and film.

If these recommendations do not improve drying time, please contact Samsung Customer Care
0helpful
1answer

Some of the dishes are not getting clean, and the detergent packet is not disolving.

Be sure you're not blocking the detergent dispenser with dishes or pots & pans. If blocked, it won't open and the detergent will not dissolve. Put smaller items closer to the dispenser.
1helpful
2answers

Soap not dissolving in dishwasher. stays in compartment

Hi, dishwasher detergent stays in the compartment because Bosch has designed a gap at the top of the compartment that feeds water onto the detergent before the cover opens. This has possibly been done to soften up deteregent tablets and help them dissolve.

The result is a solidified mass of wet detergent that doesn't come out of the compartment when it opens, and slowly dissolves onto the dishes leaving them coated with alkaline detergent at the end of the cycle. The residual lump of detergent is in the compartment or on the bottom of the dishwasher (refer photo).

The solution is to remove the compartment cover and look for the small gap at the top of the compartment as in the photos. Clean the surface and fill the gap with epoxy glue. This will keep the detergent dry until the cover opens, allowing the detergent to fall freely out of the compartment._1583.jpg
Jun 23, 2010 • Dishwashers
7helpful
1answer

Dishwasher 3 in 1 detergent tablet not dissolving.

I believe that the instructions for using these 3-in-1 tablets is to place it in the open dish detergent cup, rather than in the closable compartment, since the tablet needs to get doused by a lot of water in oder to fully dissolve and be effective in getting the dishes clean.

Since the tablets are designed to dissolve more slowly, they are able to be used for the entire range of washing cycles. If it's a constant problem and you don's have an open detergent cup below or next to your closed detergent dispenser, just toss it into the bottom of the dishwasher instead.

The reason that the tablet isn't getting dissolved fully is because the door is preventing the tablet from dropping all the way out and the door is shielding the tablet from quite a bit of water spray.

Another option is to take a look at your owners manual for the dishwasher and see if they recommend these all-in-one tablets versus regular powered detergent and liquid rinse aid.

Hope that helps and best regards!
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RESIDUE ON DISHES-NOT CLEANING WELL-DETERGENT NOT DISSOLVING-LONG CYCLES

Sounds like you have motor pump problem and may need to be replaced.  The parts are covered for 2 years but you'll have to pay for the labor.  Call a qualified LG technician for service on your dishwasher.  You can find them on the LG website.
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