My Blackberry Bold 9700 will not power all the way on. I have a JVM error 102. It tells me to reset but it keeps coming back to the same error screen. Help please

code decoudager

Hello and Welcome to FixYa!

I Guess Its JVM not JUMP. JVM 102 error means that a .cod file on your phone seems to be corrupt.

Follow these steps:

• Download JL_Cmder
• Connect your phone to your PC using the USB cable that came with it.
• Run JL_Cmder and select option 2 (event log)
• Scroll to the bottom of the log and look for "JVM Error 102." The line before it should tell you exactly what file is causing the error. Save the file name; you will need it later.
• Go to Start > Run, and type "cmd" then press Enter.
• Change directory to the JL_Cmder installation folder.
• e.g., type: cd "C:\Program Files\JL_Cmder\" and press enter.
• Type the following command to remove the offending file:
• javaloader.exe -u erase -f FILENAME
• where FILENAME is the name of the .cod file.
• Disconnect your phone from your PC and restart it.

If you have any Confusion, questions or issues regarding your problem do tell me.
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Concerned, Nooh

Unfortunalty when you get a JVM 102 error JVM Error 102 means There is an issue with one or more of the .cod files installed on the BlackBerry smartphone. During the boot up cycle, the .cod files on the BlackBerry smartphone were checked for modifications and problems were determined to affect one or more files

To resolve this issue you must reload a clean OS (operating system to the device) even if you were able to back it up, you would run the risk of loading the corrupt file again. If your an AT&T customer you can get a clean version of the OS at www.att.com/bbdownloads and can get the instalation steps at https://www.wireless.att.com/support/tutorials.do?tutorialPage=page2&universe=att&deviceId=11520&tutorialsCategory=Getting+Started&tutorialId=779740

Hi,
There occurred some OS error in your device. Try to re-install the OS

Regards
Vineeth K.

Hello,

What it comes down to is that the JVM error means that a .cod file on your phone seems to be corrupt, so the phone refuses to load it. The solution provided below will be of great help to you.

Follow these steps:

1. Download JL_Cmder
   
   
2. Connect your phone to your PC using the USB cable that came with it.
   
   
3. Run JL_Cmder and select option 2 (event log)
   
   
4. Scroll to the bottom of the log and look for "JVM Error 102." The line before it should tell you exactly what file is causing the error. Save the file name; you will need it later.
   
   
5. Go to Start > Run, and type "cmd" then press Enter.
   
   
6. Change directory to the JL_Cmder installation folder.
   e.g., type: cd "C:\Program Files\JL_Cmder\" and press enter
   
   
7. Type the following command to remove the offending file:
   
   javaloader.exe -u erase -f FILENAME
   
   where FILENAME is the name of the .cod file.
   
   
8. Disconnect your phone from your PC and restart it.
9. Problem solved.

Your Blackberry just needs a firmware restore. Here's a guide on how to restore the blackberry firmware, the website is at : Restore Blackberry 9700. Download the Blackberry Desktop manager and run the application loader.

Try to replace the firmware / system software of your BlackBerry Boild 9700 to fix your initialization errors. The latest BlackBerry Bold 9700 system software is available through here.

If you haven't already, reflash your phones firmware. The latest BlackBerry Bold 9700 system software is available through here.