Need to replace ink cartridges and the printhead

To replace an ink cartridge on a Kodak ESP C310 follow these steps:

1) Make sure your printer is on.
2) Lift the printer access door, and wait for the carriage to move to a position where you can access it. The ink cartridges are located in the printhead.
3) Pinch the tab on the ink cartridge.
4) Lift the ink cartridge out of the printhead.
5) Remove the new ink cartridge from its bag.
IMPORTANT:To prevent the printhead from drying out, insert the ink cartridge into the printhead immediately.
6) Remove the protective cap from the cartridge.
7) Insert the ink cartridge into the printhead.
8) Press down on the ink cartridge tab until you hear a click.
9) Close the printer access door.

That completes changing the ink cartridges.

Thank

Mark

Hi There
Your all-in-one printer is designed to stop printing before quality is compromised. Make sure you always use KODAK Ink Cartridges. Kodak is not responsible for the compatibility or performance of non-Kodak brand ink cartridges or refilled ink cartridges. To purchase KODAK Ink Cartridges, go to the KODAK Store.
To resolve the error, replace the black ink cartridge with a new cartridge:

1. Turn on your printer.
2. Open the access door. For printers with LCDs, follow the instructions on the LCD screen.
   
   NOTE: For ESP 3250 and ESP 5250 all-in-one printers, if the ink cartridges don't move to the center when you follow the instructions on the LCD screen, see Printhead and ink cartridges do not move to center with access door open.
   
3. When the printhead stops moving, pinch the latch on the black ink cartridge and lift it out of the printhead.
4. Remove the new black ink cartridge from its bag.
5. Remove the protective cap from the black ink cartridge.
   
   CAUTION: Insert the ink cartridge immediately to prevent the printhead from drying out.
   
6. Insert the black ink cartridge into the printhead.
7. Press down on the tab until you hear a click.
8. Close the access door. For printers with LCDs, follow the instructions on the LCD screen.
   
   NOTE: For more information on installing ink cartridges, see the Extended User Guide for your printer. Review Maintaining Your Printer - Replacing ink cartridges.

If the error continues, upgrade the firmware for your printer:

1. Press the Cancel button on your printer to clear the error message. (If the error does not clear, contact us.)
2. Upgrade the firmware for your printer:
   1. Locate and select the firmware download for your printer.
   2. Follow the instructions to install the firmware.
3. If the error continues, contact us.

Support Link :

Well, I don't think FixYa sent you the new replacement, but it was supposed to be sent by Kodak I guess. Anyway, here's the instructions on how to remove/install or in other words, how to replace the printhead.

1. Verify that the printer is turned on and there are no error conditions.
2. Open the printer access door and allow the printhead carriage to move to the center position.
3. Remove the black and color ink cartridges.
4. Disconnect the printhead by pressing the button in the upper-left corner of the carriage, then remove the printhead.
5. Insert the printhead into the carriage.
6. Place your thumb over the target label and push in firmly with your right thumb until you hear a loud snap.
7. Check that the latch captures the printhead.
8. Insert the color ink cartridge into the printhead.
9. Press down on the color ink cartridge until you hear it click into position.
10. Repeat Steps 8-9 for the black ink cartridge.
11. Close the printhead access door.

*Follow upto step 5 to remove the printhead, I just included the remaining steps for your information.
Let me know if you need further help.
Good Luck.
Thanks for using FixYa.

To resolve the issue:

1. Make sure you install the correct type of KODAK Ink Cartridge for your printer. Currently we offer two types of ink cartridges (10 Series and 30 Series). Installing the wrong type of ink cartridge may result in this error. You will need to install a new, correct type of KODAK Ink Cartridge.
   NOTE: For more information, see Which ink cartridges to buy for all-in-one printer.
2. If you are using the correct type of KODAK Ink Cartridge, reinstall the color ink cartridge.
   1. Open the printer access door.
      NOTE: If the ink cartridges don't move to the center, see Printhead and ink cartridges don't move to center with access door open.
   2. Wait until the printhead is idle and silent, then pinch the latch on the color ink cartridge with your thumb and forefinger and lift it out of the printhead.
   3. Install the color ink cartridge back into the printer, making sure to press down on the thumb tab until it clicks into place.
   4. Close the printer access door. For printers with LCDs, follow the instructions on the LCD screen.
      For more information on installing ink cartridges, see the Extended User Guide for your printer. Review Maintaining Your Printer - Replacing ink cartridges.
3. If the error continues, restart your printer:
   1. Turn off the printer by pressing the power button.
   2. Wait five seconds.
   3. Turn on the printer.
4. If the error continues, and you have extra, new KODAK Ink Cartridges on-hand, try to install a new ink cartridge (or a set of new ink cartridges).
5. If the error continues, contact us.

When the issue is resolved, we highly recommend that you upgrade the firmware for your printer for optimum performance:

1. Locate and select the firmware for your printer.
2. Follow the instructions to install the firmware.

Source: http://support.en.kodak.co.uk/app/answers/detail/a_id/39315/selected/true

Hi!
If the error comes up during the initial setup of the printer:

• Select All-in-One Printers.
• Double-click the Setup Guide for your printer.

1. Open the printer access door.
2. Remove all:
   • orange shipping tape
   • foam pieces
3. Follow the steps in the Setup Guide to insure that you have properly installed the printhead and ink cartridges.
4. Close the printer access door.
5. Press OK to clear the error.
6. Make a print.

OR

Check the printhead carriage area:

Debris and Obstructions:

1. Remove any paper, tape or other obstructions from the printhead carriage area.
2. Gently move the printhead carriage from side to side to see that it moves freely and there are no obstructions.

Ink Cartridges:

1. Lift the printer access door, then remove the ink cartridges from the printhead.
   NOTE: If the printhead does not move to the center position, press Home, then Maintenance on your printer. Check if the Install Ink Cartridge option is available. If so, select Install Ink Cartridges, press OK, and follow the instructions. Otherwise do the following:
   1. If an error is displayed on your printer control panel or the status monitor on your computer, press Cancel to clear the error.
   2. Go to KODAK All-in-One Printer Downloads and Drivers, select your printer from the All-in-One Printers pull-down list, and download and install the latest firmware version for your printer. Follow the on-screen instructions.
   3. After you upgrade the firmware, press Home on the printer control panel.
   4. Select Maintenance, then press OK.
   5. Select Install Ink Cartridges, then press OK.
   6. Follow the instructions on the control panel LCD.
   7. Go to the next step.
2. Verify that the labels on the ink cartridges are intact, and that the cartridges are not damaged.
3. Verify that the KODAK Ink Cartridges have not been refilled.
4. Insert the black ink cartridge into the printhead, then press down firmly until you hear it click into position.
   
   
5. Insert the color ink cartridge into the printhead, then press down firmly until you hear it click into position.
   
6. Close the printer access door.
7. Press OK to clear the error.
8. Make a print.
   

Hope this helps.

Hi

Here is the procedure on how to replace cartridge. Click the link http://selfservice.kodak.com/external/en/urg/urg_01081/GLB_en_urg_01081_manual_ATG/urg01081c7s2.html

Please rate and make comment if you find it helpful. Regards

How do I install a new printhead in my all-in-one printer? To replace the printhead in your all-in-one printer:

1. Make sure the printer is on.
2. Lift the printer access door and wait for the carriage to move to the access position.
   
   NOTE: For ESP 3250 and ESP 5250 all-in-one printers:
   • On the printer control panel, press Home.
   • Select Maintenance, then press OK.
   • Select Install Ink Cartridges, then press OK.
     If "Install Ink Cartridges" is not an available selection, upgrade the firmware.
   
   
3. Remove any paper that may be loaded in the printer.
4. Remove the black and color ink cartridges and set them aside.
5. Remove the existing printhead:
   
   • For ESP Series Printers, unlatch the printhead by lifting the latch in the center of the carriage.
     
     
     
   • For 5000 Series Printers, unlatch the printhead by pressing the button in the upper-left corner of the carriage.
     
     
     
     
6. Lift the printhead out of the carriage.
7. Remove the new printhead from its bag.
   
   CAUTION: Do not touch the copper contacts on the printhead, as this may damage it.
   
   
8. Remove the plastic protective shields.
9. Place the new printhead into the carriage.
   
   
10. Push firmly against the target label of the printhead until you hear a loud snap.
    
    
    
11. Insert the color ink cartridge into the printhead and press down until you hear it click into place.
12. Insert the black ink cartridge into the printhead and press down until you hear it click into place.
13. Close the printer access door.
    
    The printer detects the new printhead. Follow the instructions on the LCD to calibrate your printer.
    NOTE: ESP 3 all-in-one printers do not require calibration.

IMPORTANT: Be sure to use KODAK Ink Cartridges. Your KODAK All-in-One Printer is designed to work with KODAK Ink Cartridges. Kodak is not responsible for the compatibility or performance of either non-Kodak brand ink cartridges or refilled ink cartridges. You can purchase KODAK Ink Cartridges from the KODAK Store.

Hi,

Since you are not able to find the carriage ( which holds the cartridges ) in center position, Try to move the carriage manually to center. Make sure the printer is On or you can turn it off and move it to center and replace the cartridges.

Also, follow the steps given below as well.

1. Remove the color ink cartridge.
   • Open the printer access door. For printers with LCDs, follow the instructions on the LCD screen.
   • Wait until the printhead is idle and silent, then pinch the latch on the color ink cartridge with your thumb and forefinger and lift it out of the printhead.
     
     
     
     IMPORTANT: Make sure you are using KODAK Ink Cartridges. Your KODAK All-in-One Printer is designed to work with KODAK Ink Cartridges. Kodak is not responsible for the compatibility or performance of either non-Kodak brand ink cartridges or refilled ink cartridges. To purchase KODAK Ink Cartridges, go to Kodak's Web site, then to KODAK Store.
     
     
2. Check the two electrical contacts on the ink cartridge for small marks, which should appear if the cartridge was installed correctly.
   
   If the electrical contacts do not have small marks:
   
   
   • Reinstall the ink cartridge, making sure you press down on it until it clicks into position.
     
     
     
     
   • Remove the color ink cartridge, then check the two electrical contacts on the ink cartridge again for small marks. Repeat if necessary.
     
   • Reinstall the ink cartridge.
     
     
3. Close the printer access door. For printers with LCDs, follow the instructions on the LCD screen.

If the error condition continues, power cycle the printer:

1. Turn off the printer.
2. Disconnect the power cord from the back of the printer.
3. Wait five seconds.
4. Connect the power cord to the printer.
5. Turn on the printer.

If the error is resolved, upgrade the firmware for your printer:

1. Locate and select the firmware download for your printer.
2. Follow the instructions to install the firmware.

If the error continues,try contacting the Kodak Tech support by clicking on contact us.

Thank you for contacting FixYa

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Issue on kodak AiO printer not printing correctly you need to contact kodak support line at 1 800 421 6699 for printhead replacement.
Step that you can try
1. Clean Printhead twice press Copy button and Cancel button at the same time for atleast 10sec or until the printer move. Note cleaning printhead will consume your ink.
2. Reseat Printhead open the printer access door remove the ink cartridges and the printhead then close the printer access door wait until red light flash on the printer open the printer access door insert back the printhead then ink cartridges
3. Replace printhead contact kodak support

Try the following:

1. Open the printer access door.
2. Put out both ink cartridges and the printhead.
3. Let the printer access door open.
4. Put out all paper.
5. Pull out the ac adapter at the back of the printer.
6. Wait 60 sec.
7. Pull in AC adapter.
8. Wait 30 sec. then turn on the printer
9: Wait for the error message: Printer access door open.
10. Close the printer access door.
11. Wait for the error message: Printhead is missing.
12. Open the access door and put in only the printhead and the close the access door.
13. Wait for the error message: both ink cartridges are missing.
14. Open access door, put in only the black ink cartridge, then close the acess door.
15. Wait for the error message: Color ink cartridge is missing.
16. Open access door, put in the color ink cartridge and then close the access door.

If the error is solved, do a firmwareupdate right now.

You can find it here.