Lost programing two of our phones no longer ring and also we have to push the line buttons to answer the incoming calls. this just changed we don't know why. how do we reprogram to solve these issues?

Go into the extension programming and change the line settings to no ring. It is best done if you have a display phone so you can see the changes. If not, then you will need to look at the flashing line lights when you enter the programming mode.

Press Feature 00. This will take you into the programming mode. You should see the line buttons lit up green. They will be Solid (Immediate Ring) or Slow Flash (Delayed Ring) or Fast Flash (No Ring). I assume yours is solid so push each line button until it changes to a fast flash. Once done press Feature 00 to exit the system and save the settings.

At ext 10 or 11
press feature 00
LEFT intercom
LEFT intercom
Right intercom
enter extension number to change ringing on
the line buttons will light up if you touch the line it will change the flashing and the ring style.

Once done, press feature 00

Repeat for all phones.

From the phone, don't pick up the handset and press PROGRAM 99 then dial 22 and press STORE. Here's a problem. By default, that's what it's supposed to be and if it beeps twice when you press STORE, you didin't change it. Pick up the handset and drop it back down to exit programming.

In order to have incoming line preference, your phone has to be RINGING :-) So, if the first program didn't work, you need to see your system manager to program your phone to ring. Or find an installation manual on the internet.

Carl

You have to do 2 things: Make it ring and turn on Line Preference-Incoming Ringing line. The first is done from SYSTEM programming in programs 408/409/410 for DAY/NIGHT/LUNCH. The second is defaulted to Ringing so if the phone rings, it's supposed to work. If you've changed it, then from your idle phone you press PROGRAM and dial 22 STORE. (21 is no preference and 23 plus a number is a specific line).

Carl

The answer to the Caller ID question:
Depend on the type of system that the phone is connected to. Late model Partner ACS equipment will display Caller ID info between the first and second rings, provided that the telephone line is plugged into a module that supports Caller ID.

The answers for the other 2 questions are taken directly out of the Partner ACS Programming Guide which is available for free download at Avaya's website.

Ther answer to the incoming call line ringing question:
Again, depends on the system. For the Partner ACS:

1) Press FEATURE 00 at extension 10 or 11.
2) Enter the number of the extension to be programmed for Line Ringing.

The green lights next to the line or pool buttons show the current Line Ringing settings for all

lines or pools assigned to the extension. (If a line or pool is not assigned to a button, the green

light next to that button is off.) The following ringing options can be shown by the green light

next to the line or pool button:

? Immediate Ring - on steady

? Delayed Ring - flashes slowly
? No Ring - flutters quickly

3) Press the line or pool button until the button light shows the correct setting (the setting for the
currently selected line or pool also appears on the display).
4) Continue programming, or exit programming mode.

Line selection:

For incoming calls, the line selection (hunt sequence) is set by the local service provider). For outgoing calls....again....it depends on the system. For the Partner ACS:

1) Press FEAURE 00, SYSTEM PROG, SYSTEM PROG, CENTRAL PROG at extension 10 or 11.
2) Enter the number of the extension to be programmed for Automatic Line Selection.
3) Press **.
4) Press the line, pool, or INTERCOM buttons in the desired order. The valid entries for Automatic
Line Selection depend upon the type of extension:

? Key Extension: Outside system lines, Left Intercom (the factory setting)

? Pooled Extension: Pool 880 button 1, button 2, Left Intercom, Right Intercom (the factory

setting), Pools 881-883, individual lines

For each button pressed, a display similar to the following appears:

Automatic Line Selection

5) To exit Automatic Line Selection, press **.
6) Press CENTRAL PROG and enter a new extension number, or exit programming mode.

Changing line ringing and line selection are tasks that are normally reserved for the Administrator of the telephone system.

Partner, all releases.
Examples
Receptionist Call Routing. If you want calls to be answered by the receptionist first, set the lines at the receptionist’s extension to Immediate Ring and the lines at the users’ extensions to No Ring. (This is the factory setting)
Receptionist Backup. If you want all calls on a line to ring directly at users’ extensions -with the receptionist providing backup -set the line at the users’ extensions to Immediate Ring. Then set the line (or lines) at the receptionist’s extension to Delayed Ring. An incoming call that is not answered by a user within 20 seconds will also ring at the receptionist’s extension.
Programming
To change the way outside lines or pools ring at an extension:

1. Press [ Feature ] [ 0 ] [ 0 ] [ System Program ] [ System Program ] [ Central Tel Program ].
2. Enter the number of the extension to be programmed for Line Ringing. The green lights next to the line or pool buttons on the phone show the current Line Ringing settings for all lines assigned to the extension. (If a line is not assigned to a button, the green light next to the button is off.) The following ringing options can be shown by the green light next to the line button.
   • Immediate Ring - on steady
   • Delayed Ring - flashes slowly
   • No Ring - flutters quickly
3. To change Line Ringing for any line, press the line or pool button until the button light shows the correct setting (the setting for the currently selected line or pool also appears on the display).
4. Continue programming or exit programming mode.

ask the provider to program the ringging assignment. It wont ring couse dint assign a ringging assignment.

http://dstech1.com/programming-line-ringing/


Partner, all releases. Examples
Receptionist Call Routing. If you want calls to be answered by the receptionist first, set the lines at the receptionist's extension to Immediate Ring and the lines at the users' extensions to No Ring. (This is the factory setting)
Receptionist Backup. If you want all calls on a line to ring directly at users' extensions -with the receptionist providing backup -set the line at the users' extensions to Immediate Ring. Then set the line (or lines) at the receptionist's extension to Delayed Ring. An incoming call that is not answered by a user within 20 seconds will also ring at the receptionist's extension.
Programming
To change the way outside lines or pools ring at an extension:

1. Press [ Feature ] [ 0 ] [ 0 ] [ System Program ] [ System Program ] [ Central Tel Program ].
2. Enter the number of the extension to be programmed for Line Ringing. The green lights next to the line or pool buttons on the phone show the current Line Ringing settings for all lines assigned to the extension. (If a line is not assigned to a button, the green light next to the button is off.) The following ringing options can be shown by the green light next to the line button.
   • Immediate Ring - on steady
   • Delayed Ring - flashes slowly
   • No Ring - flutters quickly
3. To change Line Ringing for any line, press the line or pool button until the button light shows the correct setting (the setting for the currently selected line or pool also appears on the display).
4. Continue programming or exit programming mode.

go to programming section 5
You want Automatic Line Selection

Press feature00
left intercom button press twice (system program)
press right intercom once (central tel program)
enter # of extension to be programmed (intercom #)
press **
press line buttons in desired order line1 line 2 etc and
end with left intercom then press**
enter feature 00 to exit programming
Dave

Your memory battery on your telephone system is bad. when power is lost , so is the programming. to fix this , you must go into system programming. From any phone, without picking up the handset. Press #20 Dial 12341, Press #. Press # again and dial 62, Press Line 1 and then press the button of each stn you want to ring ,( The display will show 1 if you press stn 1 and so on.) program each line the same way.