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My heart rate monitor keeps stopping picking up my heart rate (reading of 00 or --), i have changed the battery in the chest strap, not difference, any ideas?
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Those darned chest straps tend to go through batteries. Hopefully, yours has a replaceable battery. If it does, it should have a round area with a coin slot in it. You should be able to take a quarter and unscrew it. Inside there is probably a CR2032 battery - about the size of a quarter. Put a new one in
making sure you have the polarity correct. Then, if you are a man, who has a lot of chest hair, you might need to shave some of it off where the chest band pick-ups (on either side of the battery case) for a good contact on the skin. A good skin connection is necessary. They even make a special di-electric gel to facilitate a good heart beat reading. If you are a woman - especially an older woman - and your mammary glands (it won't let me use the B word) aren't the pert, young kind - you might need to work the strap up as far under them as possible to get it placed just above the solar plexus.
I have even heard of some people wearing the chest strap turned around so the contacts are on the back. This won't usually work unless a body is thin, though.
If Heart Rate is being displayed on the equipment in the gym, but not your watch, then your chest strap is transmitting fine, but the watch is not recieving the signal.
It is not uncommon that when a battery is changed outside of a polar authorized service center that something can happen to the internal electronics. I would suggest you send the watch into Polar and have them take a look. if you have had the watch less than 2 years they will most likely take it under warranty and correct the issue, at the very least they have equipment to test and diagnose both the watch and strap, although it sounds like your HR strap is fine since you are getting HR on the machines.
There is a step by step guide in my tips and tricks of things to try with your strap. If none of these work and you are getting a signal from another source then you need to get either a new strap, a new sender or both. If you send the T-31 wearlink into polar they can run a diagnostic and see which is bad and sell you just the piece you need or a whole new chest piece.
How old is the unit? Make sure you are wetting the electrodes on the strap and it is snug around your body and in contact with skin just below your chest if female under your sports bra. If that doesn't work the battery in your strap may not be good.
It could be the battery on the strap is not good. However just to be sure make sure you are wetting the strap and it is around chest, front should sit right about on the bottom of pectoral or chest, if you are female make sure it is under your sports bra the bra band will be over it. I would start warming up then hit the start button it should work.
I´m experienced the same problem of incorrect readings after a long time without use.
I cleaned the rubber parts of the chest strap with soap and water, than I use some silicone grease or other silicon liquid to keep the rubber hydrated. Make a careful cleaning in the contact area between the rubber and the plastic parts, the fissure in these area use to be full of "sweat dust".
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