You can repair this problem yourself by simply re-soldering the USB port back on. If you feel uncomfortable doing this kind of repair, you can check on Ebay. Search on "Repair Harmony Remote". There are some folks who do certain repairs for reasonable prices. If you don't see something specifically for USB repair, ask the seller! Good luck!
Unfortunatly, Logitech does not repair Harmony products. If you are still in the warrany, you should contact their lovely customer care reps.
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