Hi,
Kaspersky has nothing to do with greenish print you have clean the head removing it by following the steps below if the issue do not resolve the change the print heads.
Remove Ink Cartridges
Lift grey lever to the right side of the cartridge holder to the up position.
The
print head should lift out nicely. You may need to squeeze sides of the
cartridge holder slightly to the center in order to clear the outer
print head assembly.
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