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Unlock Nokia 5800 EM locked into Virgin Mobile (UK)

How can I unlock my Nokia 5800 EM locked into Virgin Mobile in the UK?

1 Answer

Anonymous

Expert 45 Answers
Posted on Feb 24, 2010

Anonymous

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Joined: Feb 22, 2010

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Hi there.

Firstly, remember that unlocking your phone might void your warranty, if you have one.

That said, the first thing to try is to contact your service provider and ask for an unlock code. Usually, if you've been a customer of theirs for some time, they will provide you with an unlock code and instructions for free. This is, by far, the best way to get your phone unlocked.

Alternatively you could go to this site and buy the unlock code. Select your make / model in the drop-downs an enter the information requested. You'll need your IMEI code for this step. To find this, type *#06# on your phone.

Once you've received the unlock code, enter #pw+<UNLOCK_CODE>+1#

-The letter p appears if you press the button star(*) three times quickly
-The letter w appears if you press the button star(*) four times quickly
-The symbol + appears if you press the button star(*) two times quickly

Once you have finished entering a code that works you should see a message that says "Restriction off". The message "Cannot undo restrictions" means the phone is "hard-locked" and cannot be unlocked by code.

Good luck,

-LL

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