My ipod shuffle 2nd generation does not mount as a disk drive my pc sees it as an unknown device therefore it will not be recognised by itunes how do i get music on my new ipod shuffle??

I did some digging and came up with a possible solution. I plugged the iPod into my PC, brought up Device Manager, went to Disk Management, then looked for the iPod capacity in the list. I went through the stages of formatting it with Windows then I restarted the restore from iTunes. I was successful in being able to restore the iPod and getting the latest update installed. Hope this helps.

To reset iPod shuffle:

1. Disconnect iPod shuffle from the computer (if connected).
2. Move the switch on the iPod shuffle to the OFF position. Note that when iPod shuffle is off, the green stripe by the switch is not visible.
   1st generation 2nd generation 3rd generation 4th generation
3. Wait five seconds. For iPod shuffle (3rd and 4th generation), wait ten seconds.
4. Move the switch to the play in order or the shuffle position. The green stripe will be visible in either position. For iPod shuffle (2nd and 4th generation), slide the power switch on (and you can see the green stripe).

Please get the driver here : www.downloaddriverupdate.com/mp3/
www.brothersoft.com/downloads/apple-ipod-driver.html

Regards, Jay

1. The iPod reset utility will reset your iPod shuffle back to it's factory settings. It works for the following shuffles: iPod shuffle (1st Generation) - iPod Software version 1.1.5, iPod shuffle (2nd Generation) - iPod Software version 1.0.3
   The reset utility will fix the following issues.
   1. The iPod won't play music and can't be restored using iTunes
   2. iTunes won't see the iPod but you can see it under "My Computer" in windows or under Apple System Profiler on a Mac.
   3. iPod shuffle (1st Generation) is identified as a device in "Recovery mode." iPod shuffle (2nd Generation) is identified as a "USB DFU device."
2. You have to have administrator privileges to run the restore software and it will wipe out all the information on the iPod (including all your music) and install factory software back onto it.
   System requirements are Mac OS X 10.3.9, or later, Win2k with sp4, Win XP, this won't work on Vista.
   Download the file for the program here:
   MAC
   http://www.apple.com/support/downloads/ipodresetutility102formac.html
   Windows
   http://www.apple.com/support/downloads/ipodresetutility102forwindows.html
   
3. Install the software onto your computer, plug your iPod into the USB port and run the reset program, it will ask for your permission to reset the iPod, answer yes and the process will proceed. After finishing the reset procedure then use iTunes or whatever software is used to access your iPod and load your music. Enjoy your toy!
   

click on your ipod icon and that should be songs on your shuffle, play to see if they really are on there. sometimes it tricks you...

what ipod is this exactly ( 1st generation, 2nd generation, 3rd generation etc ? )

Also when you say you have tried restore but it did not work , can you explain further as how you tried to restore it ?

If you hold down the top and bottom of the scroll wheel together for longer then 5 seconds does that allow you to restore it.

Also if this is a shuffle I think there is a restore utility on the apple website that should allow you to restore it.

Also check the apple forums in relation to the correct model ipod you have and there should be some other people who have probably had similar problems with a solution.

Also if you connect it to another computer is it the same with regards to restoring it or itunes detecting it also if you right click on my computer --> manage --> disk management

does it show up in there ?

also if you google the 1415 error it should come up with more specific info - post back if you require further help

i have the same problem. i tried everything but nothing worked .. sorry

If the status light blinks orange when you press a button, the iPod shuffle buttons are
disabled. Press and hold Play/Pause (’) for about three seconds, until the status light
blinks green.

Symptom When restoring or updating an iPod in iTunes 7 or later, you may see a dialog reporting "An unknown error has occurred" followed by the error number 1415, 1417, 1418, or 1428.
Products Affected

• iTunes 7 or later
• Any iPod model

Solution

1. Update iTunes to the latest version and attempt to restore your iPod.
2. Try connecting your iPod to a different USB port and restore.
3. Remove any third-party USB devices you have connected to your computer (it is not necessary to remove your keyboard or mouse).

ive got the same problem.

http://www.trickmasters.com/tricks/show/?id=1366&view=1

that could cheer u up