Hi,
I'm using a black magic card with FCP 6. It has worked fine for me in the past. I have not used the computer in a while and now get "you do not have any serial ports required by this protocol" message when I try and select any Black magic capture options.
I have reinstalled the Black magic drivers,
Trashed preferences,
Many restarts
upgrades of FCP and black magic.
Also I have notice the the black magic software packages open but most/all of the options are grayed out. Using OS10.4.11
I am now about to reinstall FCP 6.
I doupt this will help so any other ideas?
HI i fear you have multibridge pro if yes please remove the blackmagic driver abd reinstall the latest one and later it will do a firmware update and should be fixed , if not try to connect the multibridge with usb cable and then it will do a firmware update and shold be all normal worse case if the light in multibride is blinkingnot stable you have problem with the Break out box and should get RMA from Blackmagic and send for repair
according to your problem first check that you have installed the card in PCI slot correctly.
install the driver with all features. Set it properly. attach the jack & cables properly. Keep enable the dual stream 3D processing and HD option. It's HDMI automatically configures to connected display.
Follow the manual and start capturing.
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