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According to Bosch (http://www.bosch-home.co.uk/customer-service/download-instruction-manuals.html) it's not yet available online. You can order most original instruction manuals through the Customer Service Replacement Spare Parts department by calling 0344 892 8979 (UK) or (01) 450 2655 (ROI).
If your machine is a Bosch (which it appears to be from the number) go to this site for a free user manual http://www.bosch-home.co.uk/customer-service/download-instruction-manuals.html
1) read your instruction manual and test the section troubleshooting for indicate what is wrong. 2) if do not have the instr. manual download free from www.fitness.manualsonline.com or www. retrevo.com 3) or you get help ONLINE via chat or phone, call to BOSCH supplier.
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