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Hi, the cover sensor may have gotten stuck. So, even though the cover is closed, it's still sensing that it's open. Here's a link on what you can do to remedy the problem. http://bit.ly/9UYvzL . Hope this helps
Hello there
I not know your printer that much but I do know with printers with this fault it is the cover sensor or the switch that is at fault try to look where the cover closes there will be some sort of plastic there that comes between the sensor or switch this may be broken or not push in far enough, it broken you can stick some thing there to make it think it closed.
All the Best Pineworks
You have go to service, becouse the switch for cover is brouken, and they need put them ih close mode. In same primter model switch is in diferent placeses
Try looking around the edges of the cover or in the hinge area for a switch that may be stuck. Most covers have a switch to indicate that the cover is open, the cover may not be seated properly or the switch may be stuck in the open position.
This is common problem with this printer if its within warranty please
get it replaced or you need to change a small switch of the printer get
it done in a local service center................
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