Will you be more specific about your issue: it would help if you would let us know about the Specifications of your machine.
If you have Windows XP you must have the proper driver for the sound card. If you have Windows Vista it will usually find the right one for you, if you have Windows 7 it will either have the driver or reject the sound card's driver if it doesn't meet Windows 7 standards. You would then have to downgrade to Windows Vista or XP.
Make sure it's the right driver for the sound card. Good luck!
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