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Posted on Feb 18, 2010
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Blank copies on brand new Toshiba e-Studio 120

Machine is new out of the box, installed new Toshiba toner cartidge, getting blank copies...???
Getting no error indicator, just blank copies

1 Answer

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  • Master 3,085 Answers
  • Posted on Feb 18, 2010
Anonymous
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Joined: Jun 04, 2009
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Did you pull the plastic tape off of the toner cart?

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How do i get rid of blank lines in copies on my Toshiba studio 3530c

Make sure the toner waste container is empty and also the charger and glass cleaner brushes are pulled out and put back to ensure these are clean. See maintenance actions in this guide. http://www.eid.toshiba.com.au/customers/c_es4520c/manuals/pdf/Mash/OM/Quick%20Start%20Guide.pdf
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I am assuming you have emptied the old waste toner "box" and not replaced it with a new box. This is not a problem, just clarifying. If this is the case then you have toner packed into the sensor block which is telling the machine that the waste toner box is still full. Just look behind the waste toner box and look for a little set of wires. They lead to a small black sensor. Now look at the waste toner box where it mates up with the sensor. You will see a small square box area on the waste toner bottle. The sensor looks thru this block and if it is blocked with toner it will tell the machine the box is full. Just tap on the little block and make sure there is no toner in it and re-install the waste toner box and the indicator should go away.
Good Luck and Thank You for using Fixya.
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What is the devloper

Its a magnetic powder that combines with toner and trough magnetic roller is transfered on drum. Without it you cant make copies or prints.
I pressume because of blank copies that you trying to install copier.In package there must be developer.
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Make sure you remove the seal tape on the new cartridge thats why it making noise then install properly.
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maybe theres no developer in the machine
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It maybe the waste toner container is full try emptying it
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1-The unit that the toner goes in is probably not filling up with the toner or the unit has a problem. open copier take out drum unit and look at the unit where the toner goes into, there is a black roller with toner on it, is there a spot that seems to be missing toner? If yes it will require a tech too complicated to do for a non- tech.
2- If not, look at the black roller on the bottom of the drum unit is there toner there? clean and try.
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