Question about Canon imageRUNNER 3300 All-In-One Laser Printer

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Our copies are streaky like the drum is not clean.... help! There is black streaks on the top of all of our copies on our canon imagerunner 3300.

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Horizontal streaks are usually the toner cartridge or the drum; vertical steaks are usually the thermostat or the fuser.

If you are getting horizontal streaks and changing the toner cartridge out fixes the issue temporarily, I suspect you probably have people taking the blank pages that print out after printing and feeding them back through the printer to save paper. The old paper picks up a charge when fed through the first time, pulls toner up the second like a magnet, and deposits the toner onto the toner drum. When the next sheet comes through, the image itself or a black line of toner can be pulled from the last sheet (or the sheet before) and is transferred over the new image. Change your toner and print several pages to the printer, see if the problem fades and goes away.

If it does, just tell people to either stop feeding the blank pages through, or to at least turn them over and put them at the bottom of the paper stack. This will give it time to dissipate the charge before feeding back through.

Posted on Mar 09, 2010

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A) Black Streaks, Shadows, And Ghosting
Adjust the printer's lightness/darkness setting to 2-3 different variables and see if problem disappears. Look at the fusing assembly - is the roller torn or does it have any black buildup? Use caution!!! It gets HOT!

Try another toner also.

Posted on Feb 17, 2010

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Hello,
if the streaks are narrow and looks as "barcode", you need to replace the drum unit. C-EXV18 Canon Drum unit.

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Hello,
First, the streaks appears when copy from glass or adf, when printing or all?

Solution #1:
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-in case that streaks appears when copy and print

Solution #2:
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Solution #3:
If the streaks are wide and solid, with possible toner left overs, you need to replace fixing film.

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Hello Platanon,
I feel confident i can help you. And I cannot praise you enuff for the sample you have offerred. Nice touch, and extremely helpful. The drum on your machine is toast. Good news is that it is relatively inexpensive, and comes with instuctions to install it. The fact that you were sharp enough to provide the sample page of the poor copy quality artifact makes me feel VERY confident you will have no problem ordering a new drum and successfully installing it. Just to bolster your confidence, check this out. Notice how there is a pattern to the worst yuck on the page you submitted. It correspondes with the diameter of the drum (@ every 3.7 inches). The linear streaks toward the center of the page are another sign of drum wear. Canon rates the drum @ 55k +/-. You are officially fixed :-) . But if you need more help let me know .Take care...........SPINAL.......

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thanks for rating

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