HP Officejet 6500 Wireless All-in-One InkJet Printer Logo
Posted on Feb 15, 2010
Answered by a Fixya Expert

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Ink system failure on a hp officejet 6500 E709n wireless all in one have cleaned print head, worked temporarily, then quit again

1 Answer

Saeid

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  • Expert 84 Answers
  • Posted on Mar 05, 2015
Saeid
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Joined: Jan 13, 2014
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This is a mechanical problem

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Sep 04, 2009

SOURCE: Cannot scan from HP 6500 E709n (No Scan Options)

the shortcut is:
c:\program files\hp\digital imaging\bin\hpiscnapp

Testimonial: "Thanks, that totally worked. I still wish i could scan from the printer, though."

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nalin_elliot

Nalin DSouza

  • 224 Answers
  • Posted on Oct 03, 2009

SOURCE: hP officejet wireless 6500 printer won't print

Yes I will tell you why Kodak photo paper is a little thicker in size and you should not get this same error message if you use hp photo paper or regular photo paper.See of this helps.....

Issue The Out of Paper message appears on the computer and the product stops picking up or feeding paper. Solution Step one: Reset the product

  1. Without turning the product off, remove the power cord from the back of the product.
  2. Wait 30 seconds and then plug the power cord into the back of the product.
  3. If the product is not already on, use the On button to turn it on.
Step two: Check the condition of the paper and reload it
  1. Replace any paper that is ripped, dusty, curled, wrinkled, or bent.
  2. Make sure that all the paper is the same size and type. Because only one type of paper can be used in the product at a time, paper types should never be mixed.
  3. Tap the stack of paper on a flat surface to align the edges.
  4. Make sure that the stack of paper to be loaded in the product contains no fewer than 10 and no more than 25 sheets of paper.
    NOTE: Do not load too much paper in the product.
  5. Insert the stack of paper into the product and gently push the paper guides snugly against the paper. Make sure that the paper is completely inserted into the product and can be picked up by the paper rollers.
  6. Try printing again. If the issue is not resolved, try loading different brands of paper and different types of paper, one type at a time, into the product and then try printing again.If the issue persists, continue with the next step.
Step three: Adjust the paper settings in the print driver The paper settings in the print driver must match the paper settings for at least one of the installed paper trays.
  1. Open a document in the program being used to print.
  2. Click File , click Print , and then click Properties . The product Properties dialog box appears.
  3. Click the Paper/Quality tab.
  4. Choose the appropriate paper size from the Size is drop-down menu.
  5. Choose the appropriate paper type from the Type is drop-down menu.
  6. Click OK and then click OK again to print the document..
  7. If the issue is not resolved, continue with the next step.
Step four: Clean the rollers
  1. Turn off the product and unplug the power cord.
  2. Open the access door to gain access to the rollers. Depending on the model, this is usually the rear access door. See the product user guide for information about locating the rollers.
  3. Clean the rubber rollers with a lint-free cloth, lightly moistened with water.
  4. Make sure that any paper rollers that rest on the input tray, which are located behind the back rollers, are cleaned. A clean cotton swab, lightly moistened with water, might be necessary to reach these rollers.
  5. Close the access door and plug in the power cord.
  6. Try printing again. If the issue is not resolved, continue to the next step.
Step five: Service the product If you have completed all the steps listed above and are still experiencing a problem, service the product. CauseAny of the following issues can cause the error message to appear:
  • The paper trays are empty or overloaded.
  • The paper is curled.
  • The print side, or shiny side, of the paper is not loaded in the input tray face down.
  • The paper might not be engaged with the feed rollers.
  • The paper-width guide is pressed against the paper stack too tightly.
  • The paper tray is not completely inserted into the product.
  • The paper settings in the print driver do not match the paper loaded in the paper tray.
  • The rubber paper-feed rollers are coated with dust.

MUKHTAR

mukhtar21 shaikh

  • 2022 Answers
  • Posted on Feb 10, 2010

SOURCE: paper jam on a officejet 6500 wireless

Unplug the power cord and open the cover and remove all the cartridge and try to look I inside around the roller and try to manually roll the roller and if you can see the paper try to pull is slowly.

Have a nice day and do not forget to rate please...!

Anonymous

  • 62 Answers
  • Posted on Aug 18, 2010

SOURCE: Connecting the HP OfficeJet 6500 to wired & wireless computers

Use the disk that came with the printer and install the software in both the computers based on the os installed in the individual computers, ping the ip address of the printer from both the computers, and then test for the functionality

Anonymous

  • 1 Answer
  • Posted on Sep 14, 2010

SOURCE: hp officejet 6500 printer keeps

Kim, I have an HP 4200 that had a similar problem. It turned out to be the after market ink cartridge I was using. I secured a real Hp cartridge installed it and it cleared the problem. Hope this helps.

Ed

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0helpful
1answer

Not printing correct colors all come out light brown or pink

For severe HP OJ 6500/6500A/7000 print quality/missing color issues, or incorrect color output, there could be an air bubble in the ink cartridge(s), an air gap between cartridge and PRINTHEAD, or a portion of the PRINTHEAD is dry (quite common), so you should first perform a CLEAN PRINTHEAD procedure from your printer control panel.
It is first suggested you print the SELF TEST or PRINT QUALITY REPORT (under TOOLS menu) to aid in identifying which color is causing the issue. Check that cartridge or cartridges to ensure they have plenty of ink inside.
NOTE: If one or more the colors were previously dry fired during printing (i.e. if you continued printing using only a few colors to one, air may have been accidently ingested into the ink lines between the cartridge(s) and PRINTHEAD. To recover from this problem, you may have to run the CLEAN PRINTHEAD procedure 2-3 times.
If a problem persists then it is suggested to review the steps outlined on the following HP 920 support pages, including printhead removal/printer cleaning and service station cleaning. It is suggested you refer to printer manufacturer instructions first as the Inkjet411 procedures are provided for general guidance purposes only. A dirty service station can cause poor image quality and/or ink cross-contamination between different colors:
http://inkjet411.retailinkjet.com/?page_id=1495
If the problem still cannot be corrected, then the PRINTHEAD may be dry and may need to be flushed (i.e. with warm water as it could have dried out, but this is a function of how much you print). Remove and thoroughly flush all ink ports for 2-3 minutes...thoroughly dry printhead prior to re-installing. Retest. For complete instructions refer to video here: http://inkjet411.com/?page_id=2412
Worst case scenario the PRINTHEAD may simply be electrically damaged or at end-of-life (while Officejet 6500/6500/7000 printer PRINTHEADS are rated for an estimated 15,000 pages, the average consumer may only see up to a 10,000 printed page throughput) and may require replacement. A severe failure of the PRINTHEAD is typically accompanied by error messages such as INCOMPATIBLE PRINTHEAD, REPLACE PRINTHEAD or INK SYSTEM FAILURE. NOTE: The PRINTHEAD will eventually fail in time. For more information on the how the PRINTHEAD works, watch the video here: http://inkjet411.retailinkjet.com/?page_id=1983
To verify Printhead electrical performance, activate the Tap 41 diagnostic test, (i.e. Pen Status: Pen OK).....for printer model instructions please visit: http://inkjet411.com/?page_id=1813
To solve other HP920 ink-series printer/printing related issues please visit http://www.inkjet411.com
0helpful
1answer

Hp officejet 6500 e709n print quality poor even after replacing print head

For severe print quality/missing color issues there could be an air bubble/air gaps in the printer ink lines or a portion of the PRINTHEAD is dry, so you should first perform a Clean PrintHead procedure from your printer control panel.
NOTE: If one or more the colors were previously dry fired during printing (i.e. if you continued printing using only a few colors to one, air may have been accidently ingested into the ink lines between the cartridge(s) and PRINTHEAD. To recover from this problem, you may have to run the Clean Printhead procedure 2-3 times.
If a problem persists then it is suggested to review the steps outlined on the following HP 920 support pages, including printhead removal/printer cleaning and service station cleaning. It is suggested you refer to printer manufacturer instructions first as the Inkjet411 procedures are provided for general guidance purposes only. A dirty service station can cause poor image quality and/or ink cross-contamination between different colors:
http://inkjet411.retailinkjet.com/?page_id=1495
If the problem still cannot be corrected, then the PRINTHEAD may be dry and may need to be flushed (i.e. with warm water as it could have dried out, but this is a function of how much you print). Remove and soak in hot water for 5 minutes...thoroughly dry printhead prior to re-installing. Retest.
For more information please visit:
http://inkjet411.retailinkjet.com/?page_id=856
Worst case scenario the PRINTHEAD may simply be electrically damaged or at end-of-life (typically fails between 3,000 and 5,000 printed pages) and may require replacement, usually accompanied by error messages like Incompatible Printhead or Ink Delivery/System Failure. NOTE: The PRINTHEAD will eventually fail in time. For more information on the how the PRINTHEAD works, watch the video here: http://inkjet411.retailinkjet.com/?page_id=1983
To verify Printhead performance, run the Tap 41 diagnostic test, (Pen Status: Pen OK).....for printer model instructions please visit:
http://www.Inkjet411.com
0helpful
1answer

I have a HP Officejet printer model 6500 E709n (USB connected) and I have just changed the black print cartridge and now the printer only ptints blank ppages. I check of the printer status reveals that...

What about print head?.. perform print head cleaning process through tool box, check any back print out? no remove black/yellow print head clean nozzles manually, try it if not resolved replace print head..browse the link how to clean the print head..http://www.ehow.com/video_4974250_manually-clean-hp-inkjet-cartridge.html
0helpful
1answer

I have a hp 6500 officejet wireless printer that i jut put in new ink cartridge and all it does is print blank pages?

This happens as the ink needs some time to saturate the system. Usually one needs to print quite a few pages for the ink to flow through and get to the ink head. A better quicker way is to clean the ink heads with the aid of the software that came with your printer.

Navigate to your windows control panel and double click printers and faxes. Then right click on your HP Officejet 6500 printer and select properties. Then click the Print test page button. Check the manual for cleaning the ink head.

Take care!
damnor01
0helpful
1answer

Just installed new hp 6500. no ink shows during alignment or test page

What you need to do is to install the software that came with your printer and the check the manual to clean the ink heads. Use a deep clean.

Also be sure to remove the ink cartridges, all four of them and then ensure that they click into place and are securely installed into the ink head housing. Just check that they are placed in their corresponding colour position.

Install the drivers and then it may take quite a few printed pages before the ink saturates the system.

Take care!
damnor01
1helpful
1answer

HP OFFICEJET 6500 WIRELESS INK SYSTEM FAILURE

Hi,

You can click on the link below to see step by step instruction to resolve the Ink system faliure error. These messages comes due to cartridge or print head issues.

Click here >>> Ink system faliure

Regards,
Shrey
0helpful
1answer

My HP Officejet 6500 Wireless printer won't print in black when trying to print from Microsoft Office Word and Microsoft Office Excel or PDF. The ink cartridge is new. I have turned the printer off and...

I also have the OfficeJet 6500 and had the same problem. The black text was printing using a mix of colored inks instead of the black ink, resulting in a grey, fuzzy text. I finally found a solution. In each application under Page Setup, there is an option called "Format for". Mine had been set to "Any Printer". I changed that to "Officejet 6500 E709n [830E4A]" and now it prints the black just fine. I have a Mac running 10.4.11. Hope this helps.
2helpful
1answer

Office Jet 6500 E709n - Ink system failure. I cannot find any solutions. I have replaced the ink and cleaned the print head. any suggestions

  1. Without turning off the product, disconnect the USB cable from the rear of the product.
    NOTE: The USB cable connects to the port on the back of the product. The port is labeled with the USB icon (c01424575.gif ). Figure 2: Example USB connection (your product might not look exactly the same as this example)c01651067.gif
  2. Remove the cartridges from the product.
  3. Wait for the 'Insert Cartridges ' message to display on the control panel.
  4. Disconnect the power cord from the back of the product.
  5. Wait 60 seconds.
  6. Reconnect the power cord. If the product does not automatically turn on, press the Power button (c01602202.gif ).
  7. Reinsert the cartridges, and then close any open doors on the product.
  8. If you receive a prompt to print a calibration page, do so.
  9. Reconnect the USB cable to the rear of the product, and then try printing again.
Solution two: Service the product If you have completed all the steps listed above and are still experiencing a problem, service the product.


If you need more help come back.Post / thumbs / testimonial are welcome!

0helpful
1answer

My HP 6500 won't print blue. New ink cartridge installed, heads aligned, and cleaned. Still no blue. Any ideas.

Print test page in the software, if no blue try print head clean again, if no go return cartridge for replacement.

Is it genuine or refilled??
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