SOURCE: Communication error
keep the window closed ok? that's more along the lines of the phone issues, than the fax machine itself..there are many ways to outwit the phone tree issues, but each number would need to be encoded directly.
solution?
get a dedicated inexpensive fax machine, or use efax.com
SOURCE: fails to receive fax
i think this can be a problem in your FAX unit alone.
may be due to some disturbances in line
SOURCE: sending and receiving faxes
We really appriciate you seeking assistance with FIXYA, as your HP All-In-One Printer is a brand new one you could have calld Hewellet Packard for free assistance as you are entitled for the same for a Years time.
First Try the steps mentioned bellow
Unplug the power cord from the All-In-One as well as the power outlet when there is still power in the All-In-One. and wait for atleast 1Min
Plug the power cord directly to a wall outlet without surg protector. (if possible connect it to a different power outlet)
Before connecting the power cord to the All-In-One press and hold the # and no 6 button and then insert the power cord, do not release the keys
until you see a message a reset (if the screen goes blank then release the keys and turn the power on)
Then check and see
If it does not work try the steps mentioned bellow:
If you have a shared fax line it is import to have a Distinctive Ring Pattern which will differenciate the type of ring patter to recieve voice calls and Fax message. ( If not call your
Telephone service for a distinctive ring pattern)
All You need to do is get a distinctive ring pattern from your telephone service provider and setup your fax machine as per the ring pattern provided by your service provider.
All you need to do is set your rings to answer in youe phone to Rings 4 in your Phone.
Then in the All-In-One Go to menu / Setup> Press the right arrow key and locate basic fax setup> Press Ok and set the Ring Pattern to Number 5 or 6> Press Ok and cancell to come to the main menu
Then in the All-In-One Go to menu / Setup> Press the right arrow key and locate Advance Fax Setup> Locate Distinctive ring pattern and set it to the ring pattern which your Telephone service provider has alloted i.e Single Ring, Double Ring or or Triple Ring (Whichever is applicable)> Nd press Ok and cancell to come to the main menu.
Then you will be able to receive fax message voice cals and voicemail without any interuption.
Good Luck
SOURCE: Unable to use Fax machine with cable company telephone.
You don't have the cable plugged into the "telephone" jack instead of the "line" jack on the machine do you?
SOURCE: HP Laserjet 3055, can't rec faxes
From the service manual:
The user of the remote machine has pressed the Stop button on that machine, which caused the session to be prematurely terminated.
-Or-
The remote fax machine identified a feature incompatibility between the two machines and has terminated the session. For example, the product tried to initiate polling, but the remote machine did not support this mode of operation."
With this recommended fix:
"1. Confirm that the remote user is not inadvertently attempting a poll transmission from the product, instead of transmitting to the product. This mode of operation must be specially configured on the product. If poll transmission from the product is the appropriate mode of operation, confirm that the product has been configured for this operation.
2. Reconfigure the local fax machine to use different configuration settings, change the ECM setting to the opposite of the current setting, or select a slower reception speed."
My vote: it's a feature incompatibility and I would go for solution #2 first.
If thisd is happening with every fax to every number, there is a chance it is part of known problem with this model. I have had to change out the formatter board on several 305x printers the l;asty couple of months, and all of them were covered by HP's warranty or a tech bulletin. If the problem persists after trying the adjustement above, call HP tech support (1-800-HP-INVENT) and convince them that they need to get it fixed. The formatter is easy to replace: pop off the left cover and remove 4 screws and a lot of cables, so unless they ask you to take it to an HP ASP, you should be able to fix it yourself.
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