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Check:-1- any small pieces of paer stuck inside the fax.2-check of any foreign object droped inside.3- check for broken lever of paper sensing switch and check it is movement it must move smothly .
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Disconnect the printer from the computer remove loaded paper, turn it off & disconnect it from AC for at least 30 mins.That should resove your problem.
HP PSC 1600 and 2350 Series - Paper Jam or Paper Feed Problems"
When the all-in-one detects a paper jam, the following message appears: Paper jam: Press OK to continue . The computer might display the following message: There is a paper jam (or misfeed). Clear the jam and press the Enter, Resume or OK button on the HP PSC.
This document will assist in correcting paper-feed problems such as paper jamming, print slanting, and multiple pages feeding into the all-in-one.
Clearing paper jams
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