The incline is broken. someone went on it and put it to its top speed, ever since then i havent been able to use the incline. i can press the button on the console and the numbers go up but the machine doesnt go up at all. sometimes when i press the incline up or down button it makes a little noise down by the motor but wont go up or down.

Hold down the "Stop" button and the "Speed" up button. Insert the safety key into the console then release the "Stop" and "Speed" buttons. Press the "Stop" button then press either the "Incline" up or down button. Wait while the treadmill raises then lowers the incline ramp.

Calibrate the incline by holding the stop and speed + button at the same time as putting the safety key on. Press stop button once and then press the +incline button and treadmill should calibrate the incline. If that does not you need a new incline motor. shoot me a email at [email protected] and I might have a incline motor for you

follow this steps and fix it. God bless you
The Steps for Newer Style Console Calibration
1.Locate the calibration area on the rear or underside of the console (a hole, near the console's center, that goes through to the electronics board. (This hole should not have a screw in it.)
2.Insert a pencil (eraser end), into the hole and feel around for the cal button (will click when pressed).
3.Press the button 2 times (with the pencil eraser). The first click should show CL11 in the console, the second click should show CL21.
4.If the process was done correctly, and CL21 appears in the console, you are in "calibration mode." The next few steps consists of pressing buttons on the console and observing settings. This will not require any other tools.
5.Press ENTER. CL22 should display in the TIME window and (??) in the SPEED window.
6.Press ENTER. CL23 should display in the TIME window and (??) in the SPEED window.
7.Press ENTER. CL24 should display in the TIME window and (??) in the SPEED window.
8.Press ENTER. CL25 should display in the TIME window and (??) in the SPEED window.
9.Press ENTER. CL26 should display in the TIME window. You should then see the letter "E."
10.Press ENTER. You should see "SS" or "55" in the console.
11.Push the STOP/START button. For safety, at this point, you should step off, or be off, the treadmill.
12.Push the ENTER button. The walking belt should start to move, accelerate to maximum speed, then stop on its own.
13.When the belt stops, the incline should self test by raising to its highest incline position, then lowering back down to its lowest position.
14.Once the incline test is complete, push the POWER button 2 times. The unit should shut off and the console should go completely blank. If this happens, the treadmill is done calibrating and is ready for use.
If the letter "F" appears in the SPEED or INCLINE window when the power button is pressed 2 times, the treadmill is indicating a failure somewhere either in the SPEED or INCLINE (depending on the window the "F" appeared in). Troubleshooting the failure would be the next step.

use the software calibration for easy diagnostic and fix it. God bless you
The Steps for Newer Style Console Calibration
1. Locate the calibration area on the rear or underside of the console (a hole, near the console's center, that goes through to the electronics board. (This hole should not have a screw in it.)
2. Insert a pencil (eraser end), into the hole and feel around for the cal button (will click when pressed).
3. Press the button 2 times (with the pencil eraser). The first click should show CL11 in the console, the second click should show CL21.
4. If the process was done correctly, and CL21 appears in the console, you are in "calibration mode." The next few steps consists of pressing buttons on the console and observing settings. This will not require any other tools.
5. Press ENTER. CL22 should display in the TIME window and (??) in the SPEED window.
6. Press ENTER. CL23 should display in the TIME window and (??) in the SPEED window.
7. Press ENTER. CL24 should display in the TIME window and (??) in the SPEED window.
8. Press ENTER. CL25 should display in the TIME window and (??) in the SPEED window.
9. Press ENTER. CL26 should display in the TIME window. You should then see the letter "E."
10. Press ENTER. You should see "SS" or "55" in the console.
11.Push the STOP/START button. For safety, at this point, you should step off, or be off, the treadmill.
12. Push the ENTER button. The walking belt should start to move, accelerate to maximum speed, then stop on its own.
13. When the belt stops, the incline should self test by raising to its highest incline position, then lowering back down to its lowest position.
14. Once the incline test is complete, push the POWER button 2 times. The unit should shut off and the console should go completely blank. If this happens, the treadmill is done calibrating and is ready for use.
If the letter "F" appears in the SPEED or INCLINE window when the power button is pressed 2 times, the treadmill is indicating a failure somewhere either in the SPEED or INCLINE (depending on the window the "F" appeared in). Troubleshooting the failure would be the next step.

follow the next steps and fix it.God bless you
The Steps for Newer Style Console Calibration
1. Locate the calibration area on the rear or underside of the console (a hole, near the console's center, that goes through to the electronics board. (This hole should not have a screw in it.)
2. Insert a pencil (eraser end), into the hole and feel around for the cal button (will click when pressed).
3. Press the button 2 times (with the pencil eraser). The first click should show CL11 in the console, the second click should show CL21.
4. If the process was done correctly, and CL21 appears in the console, you are in "calibration mode." The next few steps consists of pressing buttons on the console and observing settings. This will not require any other tools.
5. Press ENTER. CL22 should display in the TIME window and (??) in the SPEED window.
6. Press ENTER. CL23 should display in the TIME window and (??) in the SPEED window.
7. Press ENTER. CL24 should display in the TIME window and (??) in the SPEED window.
8. Press ENTER. CL25 should display in the TIME window and (??) in the SPEED window.
9. Press ENTER. CL26 should display in the TIME window. You should then see the letter "E."
10. Press ENTER. You should see "SS" or "55" in the console.
11.Push the STOP/START button. For safety, at this point, you should step off, or be off, the treadmill.
12. Push the ENTER button. The walking belt should start to move, accelerate to maximum speed, then stop on its own.
13. When the belt stops, the incline should self test by raising to its highest incline position, then lowering back down to its lowest position.
14. Once the incline test is complete, push the POWER button 2 times. The unit should shut off and the console should go completely blank. If this happens, the treadmill is done calibrating and is ready for use.
15. If the letter "F" appears in the SPEED or INCLINE window when the power button is pressed 2 times, the treadmill is indicating a failure somewhere either in the SPEED or INCLINE (depending on the window the "F" appeared in). Troubleshooting the failure would be the next step.

use the software calibration, and try again.
The Steps for Newer Style Console Calibration:

1. Locate the calibration area on the rear or underside of the console (a hole, near the console's center, that goes through to the electronics board. (This hole should not have a screw in it.)
2. Insert a pencil (eraser end), into the hole and feel around for the cal button (will click when pressed).
3. Press the button 2 times (with the pencil eraser). The first click should show CL11 in the console, the second click should show CL21.
4. If the process was done correctly, and CL21 appears in the console, you are in "calibration mode." The next few steps consists of pressing buttons on the console and observing settings. This will not require any other tools.
5. Press ENTER. CL22 should display in the TIME window and (??) in the SPEED window.
6. Press ENTER. CL23 should display in the TIME window and (??) in the SPEED window.
7. Press ENTER. CL24 should display in the TIME window and (??) in the SPEED window.
8. Press ENTER. CL25 should display in the TIME window and (??) in the SPEED window.
9. Press ENTER. CL26 should display in the TIME window. You should then see the letter "E."
10. Press ENTER. You should see "SS" or "55" in the console.
11. Push the STOP/START button. For safety, at this point, you should step off, or be off, the treadmill.
12. Push the ENTER button. The walking belt should start to move, accelerate to maximum speed, then stop on its own.
13. When the belt stops, the incline should self test by raising to its highest incline position, then lowering back down to its lowest position.
14. Once the incline test is complete, push the POWER button 2 times. The unit should shut off and the console should go completely blank. If this happens, the treadmill is done calibrating and is ready for use.

If the letter "F" appears in the SPEED or INCLINE window when the power button is pressed 2 times, the treadmill is indicating a failure somewhere either in the SPEED or INCLINE (depending on the window the "F" appeared in). Troubleshooting the failure would be the next step. The Calibration seq

God bless you

Renee, Here is how to recalibrate the incline motor. Read all of it It will be good to keep.
Plug in your treadmill, do not stand on the walking belt. Hold down the "Stop" and "Speed +" key and insert the safety key or magnet, let go of the two keys. Now press "Stop" key once. This puts you into the level 2 of calibration. Press the "Speed +" key slowly until you see 85 on the console, (at this point the display is going to show the percentage of motor usage and also the actual walking belt speed) at 85% motor usage your top speed should be between 10 and 10.5 MPH or (of 12 and 12.5) depending on the treadmill. You must know your treadmills top speed. (Important the motor may be damaged if you set the maximum speed higher than the maximum speed that your treadmill is made for). If the speed is higher than 10.5 or 12.5 then you need to turn the potentiometer down to the correct level. If the speed it to low you need to turn the potentiometer higher. Once the speed is correct you are done calibrating the speed. Press the (-) speed key to lower the percentage to (0). Next press the incline (+) button, this will make the incline motor go all the way to the maximum incline and come all the way down to the level position. Then remove the safety key and the treadmill will reset into the normal manual mode, when you re-insert the safety key. Matt

If you need further help, I’m available over the phone at https://www.6ya.com/expert/matt_8dbc24bf722649ac

i just called the manufacturer on this and found out i have a faulty control panel, but these are the steps they told me to go through to reset. If it works, then you are good, if not, you may also have a control panel issue.
1. plug in and turn on treadmill, keep red key out
2. press and hold the stop button and speed up button at the same time and hold them while you insert the red key
3. after red key is inserted, let go of both buttons
**CAUTION - be sure to stand on side bars of treadmill, clear of the belt for this next part bc it will go VERY FAST***
4. press stop button once
5. press speed up button until it reads 85 (see what i mean?!)
6. press stop button once
7. press incline down or up one time and it should get back into normal mode. mine just started a series of flashing lights and "8"s in all the "windows" so my panel needs to be replaced. here is the number i called - 1-877-993-7999. Good Luck!

You may need to calibrate the incline. Do this with the following procedure.
Safety key out
press the stop and speed up buttons at the same time while inserting the safety key. (you are now in diagnostics)
press the stop button one time only.
now press the incline up button (incline motor should start moving up)
incline will go up to the top and then all the way to the bottom. when it gets done you can remove the key. Reinsert the key and you should be operating normally.
Good luck Tim