I cant heard sound out my ps3 wired headset how can i fix that

I was having this issue while using this headset on my PS4. I bought a small,2ft USB extension, to move it away from the PS4 console by about 2 feet and now it works perfect. It was something about the interference from the remote controls. Hope this helps.

Did you plug the red and white into audion out or audio in on your tv?

If the headset you have is the Item No. 8860 in order to use it you have to pair it.
If you are using it on a PS3 then be sure that you have selected the headset in the PlayStation's settings.

Pairing is a process of associating Bluetooth devices with each other. It will establish a permanent security link between the devices and enable quick access to the services provided without the need to re-enter Pass Keys. You will only need to pair your PS3 and the Headset once.

Paired devices remain paired even when:
-One of the devices is powered off.
-A service connection is interrupted or stopped.
-One or both devices are restarted.

Pairing the Headset with the PS3
Before the Headset can be used with the PS3, the two devices must be 'paired' so they can communicate with each other. Use a gaming controller for this procedure and ensure that the Headset is powered on (flashing blue LED light) and that it is not being charged via USB cable.

1. Power on your PS3 console.

2. Within the "Settings" menu, press X on "Accessory Settings."

3. Press X on the icon labeled: "Manage Bluetooth® Devices."

4. Scroll down and press X on the icon labeled: "Register New Device."

IMPORTANT: Depending on your model of the 8860 Bluetooth® Headset, your power button is either an oval shape with an icon of a circle with a line going through it (5a) or it is a button with a phone icon (5b). Please follow the appropriate next step depending on your model of the 8860.

5a. Once at the next screen, prepare the Headset to be paired with the PS3 by holding down the K1 button until the LED flashes Blue and Red (hold K1 approx 12 seconds).

5b. Once at the next screen, prepare the Headset to be paired with the PS3 by tapping the pairing button located next to the volume controls on the side until the LED flashes BOTH Blue and Red.

6. Once the Headset's LED indicator is alternately flashing Blue and Red (indicating the Headset is ready to be paired), press X on "Start Scanning."

7. Once Scan is complete, the PS3 will recognize all Bluetooth devices within range.

8. Locate "8860" from the list of available devices and press X on its icon to be prompted for a Pass Key

9. Enter 0000 (four zeros) as the Pass Key and press X on OK

10. You should then be taken to a new screen stating: "Register completed"

.

Troubleshooting

Q. The PS3 is unable find the Headset.
A. If the Headset has been paired with another Bluetooth device, the PS3 will have trouble finding the Headset. Either remove the Headset from the paired device or turn off the Bluetooth power on the paired device.

Q. The Headset cannot be activated after being charged for 20 minutes.
A. To activate the Headset, the battery needs to charge for at least 40 minutes. It is highly recommended to fully charge the battery before use.

Q. No indication of charging is shown.
A. If the Headset battery is empty or has not been used for a long time, it may take some time for the Headset LED indicator to show charging status with a steady Red light. Make sure the PLAYSTATION 3 is turned on. The 8860 cannot charge without the console being turned on.

Q. No sound can be heard from the Headset.
A. Please make sure of the following:

-Make sure that the two devices have been paired.
-Make sure that the Headset is turned on.
-Make sure that the two paired devices are within 30 Ft. (9.15 meters) of each other.

*** Do not try to pair the headset to the PLAYSTATION 3 when the headset is attached to the USB cable. If it is attached to the USB cable when trying to pair up, it won't pair with the PLAYSTATION 3. ***

Hope it helps

Hope it helps:

Pairing is a process of associating Bluetooth devices with each other. It will establish a permanent security link between the devices and enable quick access to the services provided without the need to re-enter Pass Keys. You will only need to pair your PS3 and the Headset once.

Paired devices remain paired even when:
-One of the devices is powered off.
-A service connection is interrupted or stopped.
-One or both devices are restarted.

Pairing the Headset with the PS3
Before the Headset can be used with the PS3, the two devices must be 'paired' so they can communicate with each other. Use a gaming controller for this procedure and ensure that the Headset is powered on (flashing blue LED light) and that it is not being charged via USB cable.

1. Power on your PS3 console.

2. Within the "Settings" menu, press X on "Accessory Settings."

3. Press X on the icon labeled: "Manage Bluetooth® Devices."

4. Scroll down and press X on the icon labeled: "Register New Device."

IMPORTANT: Depending on your model of the 8860 Bluetooth® Headset, your power button is either an oval shape with an icon of a circle with a line going through it (5a) or it is a button with a phone icon (5b). Please follow the appropriate next step depending on your model of the 8860.

5a. Once at the next screen, prepare the Headset to be paired with the PS3 by holding down the K1 button until the LED flashes Blue and Red (hold K1 approx 12 seconds).

5b. Once at the next screen, prepare the Headset to be paired with the PS3 by tapping the pairing button located next to the volume controls on the side until the LED flashes BOTH Blue and Red.

6. Once the Headset's LED indicator is alternately flashing Blue and Red (indicating the Headset is ready to be paired), press X on "Start Scanning."

7. Once Scan is complete, the PS3 will recognize all Bluetooth devices within range.

8. Locate "8860" from the list of available devices and press X on its icon to be prompted for a Pass Key

9. Enter 0000 (four zeros) as the Pass Key and press X on OK

10. You should then be taken to a new screen stating: "Register completed"

.

Trouble Shooting

Q. The PS3 is unable find the Headset.
A. If the Headset has been paired with another Bluetooth device, the PS3 will have trouble finding the Headset. Either remove the Headset from the paired device or turn off the Bluetooth power on the paired device.

Q. The Headset cannot be activated after being charged for 20 minutes.
A. To activate the Headset, the battery needs to charge for at least 40 minutes. It is highly recommended to fully charge the battery before use.

Q. No indication of charging is shown.
A. If the Headset battery is empty or has not been used for a long time, it may take some time for the Headset LED indicator to show charging status with a steady Red light. Make sure the PLAYSTATION 3 is turned on. The 8860 cannot charge without the console being turned on.

Q. No sound can be heard from the Headset.
A. Please make sure of the following:

-Make sure that the two devices have been paired.
-Make sure that the Headset is turned on.
-Make sure that the two paired devices are within 30 Ft. (9.15 meters) of each other.

*** Do not try to pair the headset to the PLAYSTATION 3 when the headset is attached to the USB cable. If it is attached to the USB cable when trying to pair up, it won't pair with the PLAYSTATION 3. ***

your 360 headset doesn't work with a ps3? which is to say Microsoft doesn't like sony i'd say thats sounds about right

There may be a mute switch.However Mad Catz is not licensed by Sony.The package probably read licensed by Mad Catz which means absolutely nothing.You need Sony brand or one that says licensed by Sony.Off brands almost always cause problems.I used to work on game systems professionally.Good luck and game on!

sometimes it is easier just to watch a video!

Here ya go. please remember to leave me a positive rating and a testimonial really helps!!

thank you!

1. CompatibilityThe PS3 supports only one headset at a time. Multiple players on the same console will have to share.
Bluetooth:

• The PS3 uses Bluetooth version 2.0, and is compatible with all earlier versions (1.0, 1.1, 1.2). 2009 may see version 2.1 Bluetooth headsets hit the market, so you will have to try it for yourself on PS3.
• All brands of Bluetooth headset should work with the PS3.

USB:
USB (wired) Headsets can also be used with the PS3.

• Any of the PS2 compatible USB headsets should work with PS3 games.
• USB headsets are required for PS2 software used on the PS3.

Not Compatible with Bluetooth Stereo Headphones:

• The Bluetooth audio signal for PS3 only carries voice chat. The game sounds and music are played through your TV or stereo receiver only.
• If you want to listen to the gameplay with headphones then they will have to be compatible with your TV or stereo receiver.

2. Setup
A Bluetooth headset has to be registered, or "paired", with your PS3 before it can be used.

• Make sure your Bluetooth headset is fully charged before you begin.
• Check your headset instructions for entering "pairing mode". Activate your headsets' "pairing mode" so it can be recognized by the PS3.
• On the Cross Media Bar (or XMB) of the PS3 go to the "Settings" tab, then down into "Accessory Settings", then down into "Manage Bluetooth Devices".
• With your headset in pairing mode, follow the onscreen instructions and let the PS3 scan for your headset. When your headset is found, follow the prompts and enter a pass key (if necessary- the default is usually 0000 for all brands). The pairing should now be complete.

If you're using a USB (wired) headset, just plug it into one of the ports on the front of the PS3 (the system should auto-detect the USB headset).

Mic Test and Volume Setting
After pairing a Bluetooth headset, or after plugging in a USB (wired) headset, return to the XMB. Go to "Accessory Settings" and choose "Audio Device Settings". You can test your headset here.

• Your headset should appear as the audio input/output device. If not, just use the D-pad to highlight the Input line, then scroll until you see yours. Any microphone you have used with your PS3 will be listed, but only the current one will be available to select.
• Set the "Microphone Level" to 3. You can change the level any time if needed.
• Speak into the headset, and the level bar at the top of the screen should move at the sound of your voice.

You can also view a list of Bluetooth accessories you have registered in the "Manage Bluetooth Devices" tab under "Settings".
If your mic doesn't appear there then try pairing it again.

There are more ways to configure the audio input and output that can be useful:

• Set the input to (your mic) and leave the output on (default)- one person can chat with the other players, and the replys will play over your TV speakers rather than into your mic. Great when sharing one console because everyone can hear the team talk.
• Set the input and output to (default)- you will hear the game sound and voice chat through your TV speakers but won't be able to talk back. Great if you don't have a headset, or if you want the room to hear the team chat.
• Set the output to (default) to use stereo headphones with your TV or receiver. Then set the input to (your mic) and you can chat while wearing stereo headphones. Keeping the mic close to your face could be a problem since both ears are already taken! You could try a USB desktop mic and see if that works.

3. Troubleshooting

General:
If you are having trouble with a headset after it is paired with the PS3, there are a few things to check first:

• Make sure your headset battery is charged and working. Be aware that some brands/models will need to be paired again after each recharge. It's not a problem, it's just the way those models work.
• Make sure your controller is charged. Lots of strange things happen when the controllers don't have enough power, like dropouts and headset interference.
• The headset should be set as the input/output device from the XMB.
• For Bluetooth users, make sure there are no other Bluetooth devices in use near your PS3. Also try to eliminate any other radio frequency interference if possible.
• For USB users, make sure the connection is secure and there are no wire breaks.
• Update your console to the current available firmware.

Pairing Problems:

• If the PS3 cannot locate your headset, make sure that your headset is in pairing mode before you start scanning. The headset instructions will tell you how to set yours to pairing mode.
• If your headset is missing from the device menu after you re-start your PS3, you will have to pair again. Many headsets will only "remember" one device at a time, so you may have to register again after using your headset with a phone.
• If your headset appears on the Audio Device menu but is "grayed out" or not selectable, it is not connected. Make sure the headset is charged, and that it is on in standby. I should connect automatically when the Audio Device menu is selected. Tap the call button on the headset if it does not connect, or click on the Connect Bluetooth tab on screen.
• Make sure no other Bluetooth devices are in use nearby.

Voice Chat Drops:

• Most in-game voice chat drops are simply network lag. Usually they go away after a short time, so be patient. In extreme cases you may have to leave a game and return to reset the chat function.
• If you use wireless internet, a low signal strength to your modem/router can make voice chat malfunction. Make sure your wireless signal is as strong as possible to your access point.
• Sometimes a headset will quit after changing discs to another game. Go to accessories and select your headset again.
• Make sure no other Bluetooth devices are in use nearby.

4. Playstation 3 Links and Customer Support:

• Playstation 3 Support Page- all the official manuals and tips in one place. You can also contact customer support via email from this page.
• Official Bluetooth Headset for PS3: Pairing Instructions
• Contact by phone: 1-800-345-SONY (7669) 6am to 8pm Pacific Time Mon-Sat. 7am to 6:30pm Sun.

A very similar problem occured with my headphones too, short of contacting turtle beach there is little else you can do to solve this. The main problem is the wire that connects the little white sound box to the controller(commonly called the puck) the end of the wire that connects to the white volume controll box is the problem for me, the wires are really **** weak in this end. i just stripped mine down so im gonna resolve this issue and il re-post the solution to my problem here. i hope this helps you out.

On your ps3, go to accessory settings, then sound settings. Make sure the output device is the same as the input device, ie. your headset.
Hope i helped :)

well. check the wires. see if anything is damaged. make sure there plugged in all the way and check the setting on your ps3.