Cannot download when trying to download music files i get this message : Windows Media Player encountered a problem while synchronizing the file to the device. For additional assistance, click Web Help. Should i reset my device???...plz help

May be mp3 u are playing on your cell is not supported i.e. bit rate is greater than your mobile supports.

The "synchronize files to continue" is annoying, and you are likely to get it again. If the music files on your player came from Rhapsody, the short-term solution is to re-synch the files through Rhapsody itself. If your subscription to Rhapsody, Overdrive, etc. ever expires, you will also get this message. The only long-term way around this problem is to only load songs that are in mp3 format (Rhapsody has an Mp3-Only subscription, which is different from its regular subscription; Limewire is another choice - but it is prone to have viruses, and some ISPs will cut off your broadband if you use the service). If you wanted to erase all songs and start over from scratch, you could update the firmware on the player - it will have the side effect of erasing everything on the player.

Good luck!

-Tha Mp3 Doctor

man i got it!
ur mp3 needs to be open!

hi can you tell me how to down load music to it [email protected]

Best advice is to get a different player. The firmware on this device is ultimately unstable. After months of different issues i replaced it with an ipod, though many others are more reliable than mymusix.

rip songs

it's asking that you verify the DRM status (i.e., that you bought it and it resides on YOUR computer.) It cannot play the file until you synchronize it with windows media player. You can delete them off of the MP3 player just by noting which songs don't play and deleting them through windows explorer when the player is connected.

When you use an mp3 player on 2 different media players, it causes a format change when connecting to one or the other. Stick to one media player only.

1- Check that your MP3 Player's File system is OK, you can do that using the DOS command (chkdsk /f). 2- Re-install your Windows Media Player 11. 3- Don't forget to update your system, too.

Hi Raxter. As long as you can save files to the player (seems like pictures and video work just fine, right?), then the player is not experiencing any corruption or firmware issues. Perhaps the issue lies with the songs you're synchronizing to the player. There are several reasons why you would encounter errors when synchronizing songs to the player: (1) File type is not supported by the player -- MP3 (with a bit rate of 128 Kbps) and WMA files (with a bit rate of 64 Kbps) are the only supported music file type. MP3 music normally converted via iTunes is not guaranteed to work on this player. (2) Windows Media Player 10 is the only tested Microsoft player version to work on this player (trust me, I've had my bouts with other Windows Media Player versions lol.) Version 11 works, but I have had issues with the player experiencing errors when syncing songs. (3) If the songs are licensed or subscription, it's probably best that you use the subscription provider's media software to "synchronize" the songs into the player (like Rhapsody or Napster player. Music Match often causes the player to "restart" -- I have no idea why, better call them). Some music providers are unable to actually support the player (or recognize it for that matter). It would be best if you contacted the subscription provider to give you instructions on how to synchronize the songs from their website. If your songs are non-licensed songs (like songs from ripped audio CDs, Limewire, etc), then it's best to switch the player's mode to MSC and transfer the songs by simply "Dragging and Dropping" or "Copy/pasting" the songs to your player. To switch your player's mode to MSC, navigate the Menu as follows: Menu >> Settings >> USB Mode I hope that would resolve the problem you're encountering with your player. There is another way to reset your player, but I'm hoping these options would actually let you transfer files successfully. Let me know the results.