only IPS can sure that. if model reset fails
no kidding call them. like millions do per day worldwide.
the ONLINE led must glow, the manual is clear about LED
and connected is no it, online is first. on modems and in this case the modem side of router./modem.
3347w = wireless
LED DSL goes green solid but blinks as DSK trains and conn.
and
LED interenet solid green connnected. blinks for data and red = fail.
page 205 in 3000 series manual
google it read it..
online means internet, and fails for you
and means call the ISP any time the internet led goes dead or red
it is that simple. do it.
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