DL is a door lock error. This is usually an indication of a bad door latch. F11 is a serial communications error from the Central Control Unit CCU (which is your main computer). If the door latch is defective it could be generating the communications error code as well. A defective CCU can also give the same symptoms, though. Before replacing any parts, however, double check all your connections to make sure you don't have any loose wires. Try to tighten the two screws on the door latch as well.
The least expensive of two possible solutions would be to replace the door latch (about $50). While unlikely, you may need to consider replacing the CCU... can run between $150 and $250. Hope this leads you in the right direction
Hi
An "F-11" error code on a Whirlpool Duet could cause your washer to become inoperable and stop in the middle of a load. The cause of the problem could be a number of things and may require new parts.
F11 can mean anything from motor to motor control board to ccu board to wiring harness connecting ccu to mcu to motor.
Identification
The "F-11" code could appear with the dash or without the dash on the LCD screen. Be aware that there is also an "F-H" code that could look similar to the "F-11" code. Listen for 11 beeps to go along with the error code's first appearance.
Effects
The error means that there is no communication between the "Motor Control Unit" and the "Central Control Unit." This means that any operation selected like "Pre-wash" or "Large Load" cannot be sent to the motor for the washer to operate.
Prevention/Solution
Open up the washer panel to check the wire connections between the two units. If any plugs are loose or unplugged, reconnect them. Check to make sure none of the wires are stripped, rusty or broken off. After you reconnect the wires, rerun the washer to see if the error appears again.
Warning
If you do not know or understand the inside components of your Whirlpool washer, leave the job to a professional. Contact the store where you purchased the washer or Whirlpool customer service directly.
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