HP 5550N, HP550DN & HP3005N having issues with paper jamming in the above printers. Is there a way of checking paper settings on the printers?

Hi, up to 75 lb. (281 gsm) only.
If Still Having Problem Then Follow Us On :Brother Printer Support

No relate with paper jam & page count resetting. Might be maintenance not installed properly..Remove paper jams, restart printer,if error 13.20 appears check some paper/paper particles jammed.. 1. Print from manual tray.
A. If paper is jamming, check registration assembly, clean it,best method for cleaning is vacuum cleaner in this area. chk..
B. Take out registration assembly, check clutch gears, driving gears, solenoids..
2. Check pick up rollers are properly installed in tray 2 & 3..
3. Check PIU unit for paper jams
4. Check Fuser sensor flags.
To reset the counter: Hold enter button & switch on the machine, wait till display shows cold restart, scroll to reset maintenance kit with help of arrow buttons & enter. Printer restarts & counter will become Zero..

After print paper reaches upper bin, you can observe a flag moving while paper coming out. once this flag is stopped moving printer treates bin full..check the flag is moving freely. open top cover clean this sensor.

Here is troubleshooting step for "Paper Jam issue" :
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01617494&tmp_task=solveCategory&lc=en&dlc=en&cc=us&lang=en&product=3752462
For any jam or feed issue with your product, click this:
http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=2777&tmp_task=solveCategory&lc=en&dlc=en&cc=us&lang=en&product=3752462
Hope it helps, Dont forget to rate. Thanks.

look at the tray settings on the printer, (Access the control panel) typical setting is "any size any type", change the tray 1 setting to 11 x 17 , plain paper, and it will then take the paper as requested.

Hi Please refer to the link given below to resolve the issue that you are facing with your printer and before performing these steps please make sure that you printer is connected directly to the wall jack and not to the surge protector
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01768839&cc=us&lc=en&dlc=en&product=3777182&tmp_track_link=ot_search

Per the manual, it's 99.9 % one of these causing the issue. The other .1 % should take it back or get a new one.

The printer requires attention. Try the following:
● If the printer is connected to a computer, check the computer screen for
instructions. If the printer is not connected to a computer, check for the following
problems:
– Top cover open
– Out of paper
– Paper jam
– Print carriage jammed or stuck
– Print cartridge inserted incorrectly
– Incorrect print cartridge installed
● If you are unable to solve the problem by using the instructions above, turn off the
printer and unplug the printer's power cord. Wait one minute, then plug it in again.
Turn on the printer.

Check the tray to make sure the paper stops are set right and that the printer is set for the correct size paper. Clean the feed rollers above the paper in the tray and if necessary, replace them.

Thhis error is usually due to a dirty photcell (sensor) in the tray 2 paper feed assembly or a broken sensor flag in the same assembly. Start be removing all cartridges and the transfer belt. Look in the bottom of the printer below the lowest cartridge slot for a removeable cover. That's the area your problem is probably in. I have incuded a link to a free PDF of complete service manual below. Good luck.

http://www.feedroller.com/Store/Service%20Manual/Color%20LaserJet%205500-5550.pdf