Some e-mails go out and Mountain Cable sends some back saying for us to "plain text". Idon't know what they mean.

Hi Richard. Thers a good chance you have mail preferences setup to compose new emails in "plain text". And/Or, "Use the same message format as the original message", meaning if you reply to someone who sent you an email that is in Rich Text Format, then your reply will be in Rich Text Format but, if they send you an email in Plain Text Format, then your reply, and possibly any forwarding will be sent in Plain Text also.

For website addresses to be "clickable links" in mail, you need to ensure all emails you send, forward, or reply are in Rich Text Format.
go to Mail... Preferences... then select the Composing tab and ensure Message Format is set to "Rich Text".
Further below in the same tab you will see "Responding" and a tick box for Use the same message format as the original message (Respond using Rich or Plain Text).
If you always want to respond or forward in Rich Text only and every time, then deselect that option.
All links should work and be clickable from then onwards.

You can highlight a non working website link in the email body, right click, then select "Link" then "Add Link" to make it clickable but, you will receive a notification about converting this message to rich text format?"

Basically, the links will not be clickable if you are setup to compose new emails in Plain Text. Nor will any replies or forwards you send that are changing to Plain Text to match the format received by you from others.
Always end, reply and forward in Rich Text Format

Hope that helps.
Regards
Paul

We had the same thing happen on my friends computer. we where using Google Chrome as our browser and the newest upgrade to yahoo mail. In the process of trying to get our send button back and attach working with reply, she also asked to have the toolbar "Ask" when we disabled it and refreshed the page, ever ing went back to normal. So if you have those promotional toolbars like ASK or BING maybe try and disabling, it work for us...

I had this problem and noticed that when I used rich text, I received that error message but when I switched to plain text, I was able to send out emails again. I hope this helps.

The inability to send, reply, or forward emails could be from a program that was installed on your computer that is now preventing the Yahoo! Mail Rich Text toolbar from launching properly. Try switching from "Rich Text" compose mode to "Plain Text" as a work around:

1. Sign in to your Yahoo! Mail account.
2. Click the New button to start a new email.
3. To the far right of the "Subject" line click the "Plain Text link.
4. Compose and send your email.

To make "Plain Text" your default when replying or forwarding, do this:

1. Sign in to your Yahoo! Mail account.
2. Click "Options," then select "More Options" from the pull down arrow in the upper right corner of your Mail page.
3. Select "General" from the list of options on the left side of the page.
4. Check the box next to; When replying & forwarding Mark original message with > (plain text only).
5. Click the "Save Changes" button in the upper left corner.

Try switching from "Rich Text" compose mode to "Plain Text" as a work around:

1. Sign in to your Yahoo! Mail account.
2. Click the New button to start a new email.
3. To the far right of the "Subject" line click the "Plain Text link.
4. Compose and send your email.

"Ctrl" + "+"

ie. hit "+" key while Ctrl key is pressed.

Please Rate if you find above info useful.

you have just removed it
you can call shaw cable and they will instruct on how to get it back it's not a major problem

Ok so this is not a problem with your router. Outlook express by default turns off this feature to help protect form virus's. To turn is on do the following.

1. open outlook express

2. at the top is says "file" "edit" "view" "tools" "message" "help" click on "tools"

3. in the drop down menu displayed after clicking "tools" select options.

4. in the options menu click on the "read" tab

5. make sure that there is no check mark in the box next to "read all messages in plain text" if there is remove it.

6. click on the "send" tab

7. near the bottom it says "mail sending format" make sure HTML is selected.

this should solve it but if not post back and we can try some other things.

Change your mail settings to HTML, you probably have Rich Text or Plain Text as you mail preference. (From the Tools menu, select Options.