Question about Plantronics Explorer 220 Bluetooth Headset Wireless Headset

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Bluetooth has lost connection with phone and I can't get it back

My bluetooth was working fine yesterday morning. Next thing I know my phone rings out loud, but showed that I was still connected to my bluetooth. I tried to answer with my bluetooth, NOTHING. I pressed send on my phone and it answered, but I couldn't use the actual phone to hear or talk because it was still connected to my bluetooth, but I couldn't hear or talk through my bluetooth. I had to actually turn my bluetooth off to answer the caller, who had called back for the 3rd time by this point. I haven't been able to reconnect the bluetooth and the phone ever since. They are both fully charged. I turn the bluetooth on like I always did and get the blue/red flashing light, like I'm supposed to and go through the steps to connect it to my phone and .......NOTHING.
HELP!! I need my bluetooth!

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You should delete the headset from the "paired devices" list on the phone and completely redo the pairing process, it sounds like the two have gotten into some kind of wierd state.

If you need help with this please include the make and model of your phone.

Posted on Nov 05, 2010

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Posted on Jan 02, 2017

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