HP LaserJet 2420 Printer Logo
Posted on Feb 09, 2010

Hp laserjet 2420 paper jam 13.20.00 - HP LaserJet 2420 Printer

1 Answer

Conehead72

Level 1:

An expert who has achieved level 1.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

Problem Solver:

An expert who has answered 5 questions.

  • Contributor 14 Answers
  • Posted on Apr 06, 2010
Conehead72
Contributor
Level 1:

An expert who has achieved level 1.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

Problem Solver:

An expert who has answered 5 questions.

Joined: Jul 03, 2009
Answers
14
Questions
1
Helped
10276
Points
33

Hi, check throughout the printer for small pieces of paper stuck, broken sensors etc, clean the rollers in the paper tray 2, check for wear. clean the registration rollers (under a metal flap under the print cartridge) do not clean the transfer roller (the spongey roller sitting under the drum!)

5 Related Answers

Soulvisitor

Soulvisitor

  • 1113 Answers
  • Posted on Jan 09, 2008

SOURCE: HP LASERJET 4250n PRINTER-PROBLEM WITH PAPER JAMS AND "FUSER ERROR"

Put a maintence kit in your machine, easy install, everything just clicks in, Every 200 000 prints it should be done, it includes the fuser, all feed rollers, sep pad and transfer roller.

These are great printing machine, they only ever need the MK and on this model a fuser drive gear wears and get noisy, but once that has been done once, it is ok from then on.
KIts seem expensive but they are meant to last 200 000 prints and usally do. These are one of the best most reliable printers in the market.

fee693c.jpg LINK to part info

Ad

Anonymous

  • 10 Answers
  • Posted on Feb 13, 2008

SOURCE: hp 4250 paper jam erro

Is it a new or refurbished fuser? Where exactly does it jam. By trays, registration or before fuser? Problem can be with various sections. Need to know more.

Anonymous

  • 43 Answers
  • Posted on Jun 02, 2008

SOURCE: hp laserjet 4250n paper jam in 13.01.00

According to the manual: "A 13.01.00 error message indicates that the media did not arrive at the pre-feed sensor (PS102) within the specified time." That usually means that the rollers fail to pickup the paper from Tray 2. Usually, cleaning the paper feed roller in the 500 sheet tray should fix this. While blowing out dust, you may have coated this roller with paper dust. A quick way to double check this is to power cycle the printer & try to print from Tray 1, the MP feeder tray (unless Tray1 has rarely or never been used...it might be a little tempermental as well). Regardless, this error is very common & is usually fixed by cleaning. Depending on usage, this roller is considered a customer replacable item (Part # RM1-0037-000CN) with a life expectancy of more than 200,000 pages. There are 3 of that type roller in the printer, but the one in the tray is usually the 1st one to fail. Hope this helps!

Anonymous

  • 1 Answer
  • Posted on May 04, 2009

SOURCE: paper jam HP Laserjet 3050z

Open tray 1 and pull any visible jammed media out of the all-in-one.
If no media is visible, open the print-cartridge door, remove the print cartridge, and rotate the
upper media guide. Carefully pull the media up and out of the all-in-one.
Close tray 1.

Anonymous

  • 152 Answers
  • Posted on Oct 20, 2009

SOURCE: HP LaserJet 2430n is not grabbing the paper like it used to

You need to replace either the pickup roller or the separation pad (or, optimally, both at the same time) - both should be removable without tools, they just snap in. You can order new parts at http://partsurfer.hp.com - shouldn't be more than $20 worth of parts. You can help reduce the problem slightly by roughing up the rubber on the pickup roller and the cork on the separation pad by scuffing both with a light grade of sandpaper, just to give it some tooth. But replacing them is best, it'll fix it!

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

How to fix hp 2420 printing blanlk paper and then paper jam

Check the pick up rollers in the tray and look for signs of wear. Most likely this is your problem.
0helpful
1answer

Paper jam paper canon 2420

the problem is the paper go in wrong way and we pull out one piece of the paper is missing , the massage saying paper jam hellp us thanks
0helpful
1answer
0helpful
1answer

WE HAVE A PAPER JAM ON THE BACK FUSER OF HP LASERJET 2420. A PIECE OF PAPER IS COMPLETELY WRAPPED AROUND IT.

You can attempt to remove the fuser from the machine to have better access to the paper inside. It is very easy to damage the fuser roller and film when removing a piece of paper wrapped around inside.

We recommend calling for service, but worst case is you try yourself and can't get the paper out then you would just order a new fuser.

We can get you the fuser. Just call 262-993-1551. We offer free shipping.
0helpful
1answer

I just changed printers cause my printer kept jamming it is a hp laserjet 2420 the same printer that I had before and my computer isn't recogonizing it nothing prints now.

next time play around with the paper jamming is caused by the loading of the paper just adjust it by hand,square it up etc,dont just put paper in the tray and leave it,these machines would have to be extremely sensitive to be able to load correctly every time,i dont know why the same model isnt working
26helpful
3answers

LaserJet 2420 Printer: hp 2420n 13.20.00 jam inside rear door...

i have 2420 dn printer..printer reddy mode the power on...but not initlizing...13.20 paper jaming error coming but paper is not jam..hw to resolve
0helpful
1answer

I HAVE CHECKED EVERY ACCESS POINT FOR PAPER I CAN PHYSICALLY GET TO. NO PAPER IS VISABLY JAMMED YET IT SAYS PAPER JAM INSIDE REAR DOOR 13.20.00

Hope this help


http://forums13.itrc.hp.com/service/forums/bizsupport/questionanswer.do?admit=109447627+1260719844381+28353475&threadId=1211981
2helpful
1answer

My HP Laserjet 2430dn makes a grinding noise after power on.

CHECK RS PRINTER PARTS FOR HP LASERJET 2400 2420 2430 PRINTER GEAR KIT
1helpful
2answers

Blank printing

Did you pull the plastic tape from the side of the cartridge?
0helpful
1answer

HP Laserjet 2420- Late Paper Jam

1) Your paper tray may be too full, makes it heavy to lift and not enough pressure for the pick up roller.
2) Pick up roller is slippery, wipe it clean with alcohol to make it abbrasive.
Not finding what you are looking for?

3,656 views

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6688 Answers

k24674

Level 3 Expert

8093 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...