Do you have usb cords and usb connection on your camera? If so, you will want to download the latest drivers for camera onto your pc, then after driver file is downloaded, then double-click the file so it install on your pc. Then restart pc, then turn on camera, then finnaly connect the usb cord. Then install and run quicktime player so you can play the videos on your pc.
You should have a program that came with the camera or you can download it from the manufactures website. You can also download the driver there as well. Once downloaded, then double-click the file to install it to your hardrive.
Then restart your pc, then turn on camera and start the program. Then Lastly connect to usb. It should automatically transfer pics/videos from camera to pc.
You can also go to "my computer" then you should see your camera folder there. You can double-click on that file to see what you have stored and then drag and drop the files in your camera's file into any file on your pc.
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Try to re formatt the hard drive.
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I have PowerCinema NE for Everio on my computer (is that the driver?). I see create a DVD and browse the video on the PC from the camcorder BUT I do not see step by step instructions to download from the camera to the compter hardrive. Help?
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