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Anonymous Posted on Feb 21, 2008

Zune program deleting songs from device without permission

I plugged my zune onto the pc. Next thing I knew, I was a few songs less on the device. I had not add or delete any songs from my collection in a while but each time I connected to the PC, it was a hit a miss situation. I just sync it again and now it removed additional 300 songs from my device. My device is now has less than half the songs since I plugged it in without any intervention. Has anyone already addressed this issue or it is just me who don't know how to work the software. Any suggestions?

  • 1 more comment 
  • ptownse1 Jun 01, 2008

    I'm having the same problem. This happened to me 3 times!!!! I chose to sync my own music. The software is flawed.

  • red182EK92 Mar 18, 2009

    I also am having this problem! It has deleted over 300+ songs! =[

  • Anonymous May 14, 2009

    I have noticed that songs that some songs that i play often have been deleted from my zune.  I have also noticed that lately MY music: the cds i own that i synced into the zune have started to display the dreaded "Rights have expiered" Notice on them. I hate that ****.  I thought that zune was cool.  ZUNE  U HAVE LET ME DOWN!

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  • Posted on Feb 23, 2008
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You can go to device options and tell the software to just let you choose what to sync, it should not auto delete anything after that...

If you sync manually you should have no problems.

I don't understand Microsoft's motive for auto-deletion on this program... but whatever...

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I download songs onto my computer that I want to ...

I'm assuming you have the Zune software installed. You'll need the software in order to interact with the Zune device, it does not work as a "mass-storage device" like some other media players.
The Zune software will find all your music. Open the software and on the top left make sure you're in the "Collection" and then "Music" category. Then click on the right hand side on the "Songs" tab. You'll see all your songs on your computer. Connect the Zune and wait a few seconds and in the bottom left hand corner of the software you'll see your device connected.
Click on one of the songs and then press "CTRL + A" and all of your songs will be selected. Click and hold and then drag one of the songs to the little icon of your Zune in the bottom left and then all of your music will sync to the device.
Hope this helps.
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Just don't use the software. Click Start > My Computer > find your Zune (will be represented as an additional drive there) > open it and delete, drag and drop songs, video, pictures, etc....
When your done right click on the USB device connected icon in your systray (next to your system clock) and select eject USB device, locate your Zune in the dialog box that appears and when it says it's safe to disconnect, disconnect it.
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PS: one sidebar -- I have noticed that the pc software will only sync about 800 songs in a session. I have simply been restarting the sync to get the next session going. At this point, I am fully synchronized and have 4.5 gig free.
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