The E18 error is fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension.
Here's some things that you can do to try to correct it. They only seem to work for about 50% of lens errors, but they're worth a try:
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
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