I have the GE Simon 3 version 4.1 wiht GSM & Alarm.com for Live watch. When I go to alarm .com it shows that my smoke detector has an active issue in that it has not been reset. I have armed and disarmed twice (Directions for hard wire) and have deleted it and added back in. but it still shows as active issue on web site. If i press the status button on panel it does not give me a message about it.! How do I clear from alarm.com?
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