I dont know about the playlist. But if the Sansa LION battery goes too low it shuts down. When you plug it into your computer to charge the player, It usually powers up so the computer can detect the hardware being plugged into the USB port and provide power for charge.
You need to plug in the USB cable from the player to the PC and perform a system reset - Press and hold for 20 seconds the power on button and the play button (>||). this should work you may try it on your wifes player?
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