Black cartridge emptied half way through a four page email.changed cartridge. print appeared to be white...not black. did test print....ok. printed colour photo....ok. printed black and white photo....ok.When printing emails with colour and black.colour ok. black does not print OR prints white. printing from other sources, black seems ok. I tried another new black cartridge with the same results. I printed out my registration to this site but the data I inputted did not print. everything else was ok...........Help please. Regards Bernard.

Did you try trouble shooting it? Also, make sure your printer header isn't clogged. Clean nozzles. This printer constantly needs maintenance with the channels. Keep them clean, and make sure the ink doesn't dry up. If you use cheap ink the ink tends to dry up fast.

Hunnybunny

Routine maintenance and keeping full ink tanks will prevent this problem, however if you have the problem you can resolve it by doing the following:
1. Clean your ip3000 print head using denatured alcohol solvent which can be purchased from most hardware stores. If unavailable, use 91% Alcohol (isopropyl alcohol (first aid antiseptic) which is available for less than a dollar at most walmart pharmacy departments.

*Warning: You may want to usea pair of latex exam gloves as this is a messy process and can stain your fingers.

Supplies needed:
Isopropyl Alcohol or denatured alcohol
paper towels
latex gloves
sink, bowls and or basin
can of compressed air
very small screw driver
tablespoon or baby bulb type syringe
warm water
Patience

1. Lift print head from printer. It pulls out easily because it is held in with the same down lever that holds the cartridge in place.
2. Put two layers of paper towels in the bottom of a dish to protect sensitive sprayer heads.
3.Put enough solvent in dish to cover the screens on which the cartridges sit when in use.
4. Take the two small screws out that hold the white ceramic piece
5. Gently, pry the ceramic piece back and away , to reveal the underside (No need to pull away the glued points on the sides.)
6. Gently, move head up and down to slosh solvent aeound it the best as you can. Use a table spoon or syringe to pour solvent over all orifices in the print head, turning it upside down and then back a few times.
7. Use canned air with a plastic straw to blow into and through all orifices, slternately sloshing/swishing and pouring solvent over head (be carefull not to touch any of the holes, screens, or sprayer heads with anything)
8. Empty dirty solvent from bowl and replace with paper towels and clean solvent. Soak for approx 10 minutes. Rinse again with clean solvent poured directly on all parts, letting solvent overrun and fall into dish or basin.
9. Gently shake the solvent off the head, take it outside and spray with compressed air into all orifices to clear out and help evaporate any remaining solvent. Let sit on clean paper towel for approx 20 minutes. (There may be a little ink bleeding out of the head, but once it dries completely it does not present any problems.
10. Reinstall head, cartridges and it will print like a new printer.

SUGGESTION: For many years of problem free printing, keep a double set of ink cartridges, one set full at all times. Whenever a cartridge runs out of ink, replace it IMMEDIATELY,with a new one or a refilled one. This gives the print head no chance to dry out and create clogged heads. Routine maintenance of cleaning the heads every 24 months does wonders for keeping your ip3000 in new condition.

Happy Printing .